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From Raw Materials to Customers: Supply Chain Management in the Service Industry
9 references·3 citing·46 second hop
From Raw Materials to Customers: Supply Chain Management in the Service Industry (2001)From Raw Materials to Customers: Supply C…Effectively Selecting Suppliers Using Total Cost of Ownership (1999)Effectively Selecting Supplie…Comparison of Quality Management Practices: Across the Supply Chain and Industries (1999)Comparison of Quality Managem…An Empirical Investigation of Outsourcing Decisions (1999)An Empirical Investigation of…Supply Chain Postponement and Speculation Strategies: How to choose the right strategy (1998)Supply Chain Postponement and…Supply Chain Management: Supplier Performance and Firm Performance (1998)Supply Chain Management: Supp…Relational Benefits in Services Industries: The Customer's Perspective (1998)Relational Benefits in Servic…Avoiding Supply Chain Management Failure: Lessons from Business Process Re‐engineering (1998)Avoiding Supply Chain Managem…THE ROLE OF TRANSPORTATION CAPABILITIES IN INTERNATIONAL SUPPLY CHAIN MANAGEMENT (1997)THE ROLE OF TRANSPORTATION CA…MESHING MULTIPLE ALLIANCES (1997)MESHING MULTIPLE ALLIANCESSupply Chain Management in Healthcare: A Literature Review (2019)Supply Chain Management in He…Supply Chain Frameworks for the Service Industry: A Review of the Literature (2012)Supply Chain Frameworks for t…Financial-Chain-Management (2004)Financial-Chain-ManagementVendor selection criteria and methods (1991)A multiobjective approach to vendor selection (1993)Total cost of ownership (1995)Review and critique of supplier selection process and practices (2006)Supplier Selection: A Fuzzy-ANP Approach (2014)Sustainable supplier selection and order allocation under demand, supplier availability and supplier grading uncertainties (2021)Quality-Control Handbook. (1952)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Assessing Construct Validity in Organizational Research (1991)Strategic Supply Management and Dyadic Quality Performance: A Path Analytical Model (2005)Managing contract manufacturer quality in the presence of performance ambiguity (2015)Supplier integration, green sustainability programs, and financial performance of fashion enterprises under global financial crisis (2016)A Transaction Cost Approach to Make-or-Buy Decisions (1984)The Machine That Changed the World (1991)Government/business relationships: insights into contract implementation (2004)Outsourcing and Inter/lntra Supply Chain Dynamics: Strategic Management Issues (2004)The Core Competence of the Corporation (2009)Should we make or buy? An update and review (2018)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Basics of Qualitative Research: Grounded Theory Procedures and Techniques. (1992)The Commitment-Trust Theory of Relationship Marketing (1994)Customer satisfaction with services: putting perceived value into the equation (2000)Investments in Consumer Relationships: A Cross-Country and Cross-Industry Exploration (2001)Understanding Relationship Marketing Outcomes (2002)Competitive advantage, creating and sustaining superior performance (1985)Competitive Advantage: Creating and Sustaining Superior Performance (1985)How information gives you competitive advantage (1985)Electronic Bill Presentment and Payment (2001)Competing on capabilities: the new rules of corporate strategy. (1992)Tailored logistics: the next advantage. (1993)The Exercise of Interfirm Power and Its Repercussions in U.S.-Japanese Channel Relationships (1993)Establishing a transport operation focused uncertainty model for the supply chain (2008)The moderating roles of risk and efficiency on the relationship between logistics performance and customer loyalty in e-commerce (2010)Leveraging fitness and lean bundles to build the cumulative performance sand cone model (2014)Selection of optimal supplier in supply chain management strategy with analytic network process and choquet integral (2008)Minimizing supply chain disruption risk through enhanced flexibility (2009)Joint supply chain risk management: An agency and collaboration perspective (2015)Greening the construction supply chain in Singapore (2000)Identifying the critical success factors for relationship management in PPP projects (2013)Relationships between quality of information sharing and supply chain food quality in the Australian beef processing industry (2014)Effect of supply chain integration on the relationship between diversification and performance: evidence from Japanese and Korean firms (2002)Just in time, total quality management, and supply chain management: understanding their linkages and impact on business performance (2004)Benefits, barriers, and bridges to effective supply chain management (2008)Strategic positioning of the order penetration point (2003)Product family design and platform-based product development: a state-of-the-art review (2007)Supply chain risks: a review and typology (2009)
this work references cited by second hop

References

  • 1998Relational Benefits in Services Industries: The Customer's Perspective2,347 cited
  • 1998Supply Chain Management: Supplier Performance and Firm Performance706 cited
  • 1998Supply Chain Postponement and Speculation Strategies: How to choose the right strategy527 cited
  • 1997MESHING MULTIPLE ALLIANCES376 cited
  • 1999Effectively Selecting Suppliers Using Total Cost of Ownership158 cited
  • 1998Avoiding Supply Chain Management Failure: Lessons from Business Process Re‐engineering140 cited
  • 1997THE ROLE OF TRANSPORTATION CAPABILITIES IN INTERNATIONAL SUPPLY CHAIN MANAGEMENT115 cited
  • 1999Comparison of Quality Management Practices: Across the Supply Chain and Industries76 cited
  • 1999An Empirical Investigation of Outsourcing Decisions51 cited

Cited by

  • 2004Financial-Chain-Management21 cited
  • 2012Supply Chain Frameworks for the Service Industry: A Review of the Literature15 cited
  • 2019Supply Chain Management in Healthcare: A Literature Review14 cited

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