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Cited by

• 2003Interaction between States and Citizens in the Age of the Internet: “e‐Government” in the United States, Britain, and the European Union733 cited
• 2013The second wave of digital-era governance: a quasi-paradigm for government on the Web688 cited
• 2023Artificial intelligence in government: Concepts, standards, and a unified framework95 cited
• 2023Citizens' acceptance of artificial intelligence in public services: Evidence from a conjoint experiment about processing permit applications83 cited
• 2008Bureaucratic reform and e-government in the United States: An institutional perspective68 cited
• 2015Design principles for essentially digital governance51 cited
• 2009The Tools of Government in the Information Age50 cited
• 2023Automated decision-making and good administration: Views from inside the government machinery47 cited
• 2013Gamification for Human Factors Integration23 cited
• 2009The structuration of managing for results : a practice perspective on middle managers in the Dutch central government3 cited