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Engineering Design Analysis Using Evolutionary Grammars with Kano’s Model to Refine Product Design Strategies
4 references·0 citing·20 second hop
Engineering Design Analysis Using Evolutionary Grammars with Kano’s Model to Refine Product Design Strategies (2011)Engineering Design Analysis Using Evoluti…Customer satisfaction and dissatisfaction in retail banking: Exploring the asymmetric impact of attribute performances (2009)Customer satisfaction and dis…Capturing a rebel: modeling the Harley-Davidson brand through a motorcycle shape grammar (2002)Capturing a rebel: modeling t…Attractive Quality and Must-Be Quality (1984)Attractive Quality and Must-B…The Structure of Ill-Structured Problems (1977)The Structure of Ill-Structur…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Customer satisfaction evaluation method for customized product development using Entropy weight and Analytic Hierarchy Process (2014)Sources of satisfaction with luxury hotels for new, repeat, and frequent travelers: A PLS impact-asymmetry analysis (2016)Analysis of hotel services by their symmetric and asymmetric effects on overall customer satisfaction: A comparison of market segments (2019)Human Problem Solving (1972)Knowledge and Cognition (1975)Finance, innovation and industrial change (1990)The Wicked Problem of Climate Change: A New Approach Based on Social Mess and Fragmentation (2016)Wickedness and the anatomy of complexity (2017)Shape Grammars and the Generative Specification of Painting and Sculpture (1971)Building Strong Brands (1995)Pour Your Heart into It (1997)Should new products look similar or different? The influence of the market environment on strategic product styling (2007)Quantification of Perceived Environmental Friendliness for Vehicle Silhouette Design (2010)Visually decomposing vehicle images: Exploring the influence of different aesthetic features on consumer perception of brand (2011)How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment (1998)The Process of Customer Engagement: A Conceptual Framework (2008)Gain more insight from your PLS-SEM results (2016)
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References

  • 1984Attractive Quality and Must-Be Quality3,436 cited
  • 2002Capturing a rebel: modeling the Harley-Davidson brand through a motorcycle shape grammar175 cited
  • 2009Customer satisfaction and dissatisfaction in retail banking: Exploring the asymmetric impact of attribute performances141 cited
  • 1977The Structure of Ill-Structured Problems95 cited

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