SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
The neglected dimensions in marketing and LDC development : conceptualization and measurement proposal
16 references·0 citing·42 second hop
The neglected dimensions in marketing and LDC development : conceptualization and measurement proposal (1995)The neglected dimensions in marketing and…Customer Switching Behavior in Service Industries: An Exploratory Study (1995)Customer Switching Behavior i…Critical Service Encounters: The Employee's Viewpoint (1994)Critical Service Encounters: …Retailing and channel considerations in developing countries: A review and research propositions (1993)Retailing and channel conside…A typology of retail failures and recoveries (1993)A typology of retail failures…Equality of What? On Welfare, Goods and Capabilities (1990)Equality of What? On Welfare,…Marketing and Development in Third World Contexts: An Evaluation and Future Directions (1989)Marketing and Development in …Marketing and Economic Development: Focusing on the Less Developed Countries (1988)Marketing and Economic Develo…The African Thought-System and the Work Behavior of the African Industrial Man (1986)The African Thought-System an…Social Marketing: An Approach to Third-World Development (1985)Social Marketing: An Approach…Measuring the Involvement Construct (1985)Measuring the Involvement Con…"Paradigms Lost": On Theory and Method in Research in Marketing (1983)"Paradigms Lost": On Theory a…The History of Marketing Thought (1976)The History of Marketing Thou…Communication of Innovations: A Cross-Cultural Approach. (1974)Communication of Innovations:…The Meaning of Development (1970)The Meaning of DevelopmentMarketing and Economic Development (1958)Marketing and Economic Develo…The critical incident technique. (1954)The critical incident techniq…Zero defections: quality comes to services. (1990)Measuring Service Quality: A Reexamination and Extension (1992)Relational Benefits in Services Industries: The Customer's Perspective (1998)A Model of Customer Satisfaction with Service Encounters Involving Failure and Recovery (1999)Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)The Discovery of Grounded Theory (2017)SCRIPTS, PLANS, GOALS, AND UNDERSTANDING (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)Linking service climate and customer perceptions of service quality: Tests of a causal model. (1998)Technology Infusion in Service Encounters (2000)Customer repurchase intention (2003)The Theory of Buyer Behavior (1971)An Information Processing Theory of Consumer Choice (1979)Consumer perceived value: The development of a multiple item scale (2001)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)The Structure of Scientific Revolutions (1963)Humanistic Inquiry in Marketing Research: Philosophy, Method, and Criteria (1986)In Defense of Being “Native”: The Case for Insider Academic Research (2007)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)Advances in Consumer Research (2025)A theory of justice original editionCommodities and Capabilities (1987)Equal Opportunity or Equal Social Outcome? (1995)Inequality Reexamined (1995)Welfarism vs. extra-welfarism (2007)Anarchy, State, and Utopia (2018)Creativity syndrome: Integration, application, and innovation. (1988)Managerial Fads and Fashions: The Diffusion and Rejection of Innovations (1991)Integrating Models of Diffusion of Innovations: A Conceptual Framework (2002)How Modern Is Modern Marketing? Marketing's Evolution and the Myth of the "Production Era" (1988)The Domain and Conceptual Foundations of Relationship Marketing (2000)A history of schools of marketing thought (2005)Modernization theory and the sociological study of development∗ (1971)Indicators of development: The search for a basic needs yardstick (1979)Tourism, sustainable development and the theoretical divide: 20 years on (2020)Customer Evaluations of Service Complaint Experiences: Implications for Relationship Marketing (1998)Customer loyalty in e-commerce: an exploration of its antecedents and consequences (2002)Disrupted Routines: Team Learning and New Technology Implementation in Hospitals (2001)What Kind of Citizen? The Politics of Educating for Democracy (2004)When Work And Family Are Allies: A Theory Of Work-Family Enrichment (2006)
this work references cited by second hop

References

  • 1954The critical incident technique.8,184 cited
  • 1985Measuring the Involvement Construct6,012 cited
  • 1995Customer Switching Behavior in Service Industries: An Exploratory Study2,903 cited
  • 1974Communication of Innovations: A Cross-Cultural Approach.2,792 cited
  • 1994Critical Service Encounters: The Employee's Viewpoint1,821 cited
  • 1993A typology of retail failures and recoveries871 cited
  • 1983"Paradigms Lost": On Theory and Method in Research in Marketing772 cited
  • 1970The Meaning of Development602 cited
  • 1990Equality of What? On Welfare, Goods and Capabilities425 cited
  • 1976The History of Marketing Thought369 cited
  • 1958Marketing and Economic Development268 cited
  • 1993Retailing and channel considerations in developing countries: A review and research propositions103 cited
  • 1986The African Thought-System and the Work Behavior of the African Industrial Man72 cited
  • 1988Marketing and Economic Development: Focusing on the Less Developed Countries48 cited
  • 1989Marketing and Development in Third World Contexts: An Evaluation and Future Directions46 cited
  • 1985

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

Social Marketing: An Approach to Third-World Development
44 cited

Cited by

No citing works inside the corpus for this window.