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Cross-cultural encounters: Face-to-face interaction
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  • 1984Cross-cultural psychology.177 cited
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  • 2013From Contact to Development in Experiential Cultural Intelligence Education: The Mediating Influence of Expectancy Disconfirmation131 cited
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  • 2004Blending Content and Contact: The Roles of Diversity Curriculum and Campus Heterogeneity in Fostering Diversity Management Competency125 cited
  • 1983Cross-Cultural Personnel Selection Criteria, Issues, and Methods121 cited
  • 1989Self-shock: The double-binding challenge of identity

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114 cited
  • 2005Ethnic Chinese Students’ Communication with Cultural Others in a New Zealand University This paper was first presented at the Australia New Zealand Communication Association (ANZCA) conference at Coolangatta, Queensland, Australia, in July 2002. The work is based on the author's doctoral thesis.112 cited
  • 1986Roles of social support systems in overseas relocation: Implications for intercultural training111 cited