Managing the Human Resource

Abstract

This chapter examines the elements of human behavior, leadership, and motivation will be extremely valuable to the supervisor throughout his career. It describes four styles of leadership, along with some of the benefits and drawbacks of each style: autocratic leadership, democratic leadership, participative leadership, and situational leadership. Abraham Maslow's research indicated that people are motivated to act in order to satisfy needs that they perceive. Maslow arranged the needs that people respond to into sets, and he organized these sets of needs into a hierarchical array. McGregor said Theory X and Theory Y are attitudes or predispositions by management toward people. The Myers-Briggs Type Indicator (MBTI) is a personality indicator survey that has been utilized by a great many people, in order to gain a better understanding of their own personalities and thought processes.

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