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There is More to Quality than Continuous Improvement: Listening to Plato
16 references·2 citing·32 second hop
There is More to Quality than Continuous Improvement: Listening to Plato (2005)There is More to Quality than Continuous …Cultures that support product-innovation processes (2002)Cultures that support product…Total quality management (2001)Total quality managementFrom Continuous Improvement to Continuous Innovation (2001)From Continuous Improvement t…Management of technology : the key to competitiveness and wealth creation (2000)Management of technology : th…The New Economics: For Industry, Government, Education (1996)The New Economics: For Indust…Journal of business forecasting (1996)Journal of business forecasti…The new economics for industry, government, education (1994)The new economics for industr…Reengineering the Corporation: A Manifesto for Business Revolution (1994)Reengineering the Corporation…DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS (1994)DEFINING QUALITY: ALTERNATIVE…Reengineering the corporation: A manifesto for business revolution (1993)Reengineering the corporation…Lila: An Inquiry into Morals (1991)Lila: An Inquiry into MoralsQuality Function Deployment : Integrating Customer Requirements into Product Design (1990)Quality Function Deployment :…The management and control of quality (1989)The management and control of…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Implementing routine and radical innovations (1986)Implementing routine and radi…Quality control principles, practice and administration (1965)Quality control principles, p…Leadership sagacity and its relationship with individual creative performance and innovation (2012)Leadership sagacity and its r…Selecting quality management and improvement initiatives: case studies of industries in Thailand (2007)Selecting quality management …Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)Competitive Advantage: Creating and Sustaining Superior Performance (1985)AIMQ: a methodology for information quality assessment (2002)Information quality benchmarks (2002)Trust and commitment influences on customer retention: insights from business-to-business services (2003)A hybrid selection model for emerging technology (2009)Alliance portfolio diversity, radical and incremental innovation: The moderating role of technology management (2013)COMPETITIVENESS IN THE ECONOMIC CONCEPTS, THEORIES AND EMPIRICAL RESEARCH (2014)Responsibility: The new business imperative (2002)Extending the Horizons: Environmental Excellence as Key to Improving Operations (2006)The Effect of Training on Employee Performance (2013)The Capabilities of Market-Driven Organizations (1994)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)The female leadership advantage: An evaluation of the evidence (2003)Does innovation lead to performance? An empirical study of SMEs in Taiwan (2007)An Integration of Research Findings of Effects of Firm Size and Market Competition on Product and Process Innovations (2009)Examining the relationship between creativity and innovation: A meta-analysis of organizational, cultural, and environmental factors (2015)New Product Quality and Product Development Teams (2000)Teaching and Learning Regimes: Implicit theories and recurrent practices in the enhancement of teaching and learning through educational development programmes (2002)Sustainable performance index for tourism policy development (2009)Nonresponse in Household Interview Surveys (1999)The Race for Talent: Retaining and Engaging Workers in the 21st Century (2004)Pedagogies of Engagement: Classroom-Based Practices (2005)Customer satisfaction, customer retention, and market share (1993)THE LAST PLANNER SYSTEM OF PRODUCTION CONTROL (2000)Quality function deployment: A literature review (2002)Managers as Initiators of Trust: An Exchange Relationship Framework for Understanding Managerial Trustworthy Behavior (1998)Innovation is not enough: climates for initiative and psychological safety, process innovations, and firm performance (2002)
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References

  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1993Reengineering the corporation: A manifesto for business revolution6,454 cited
  • 1994Reengineering the Corporation: A Manifesto for Business Revolution2,013 cited
  • 1990Quality Function Deployment : Integrating Customer Requirements into Product Design1,680 cited
  • 1989The management and control of quality1,627 cited
  • 1996The New Economics: For Industry, Government, Education1,449 cited
  • 1994DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS1,209 cited
  • 1994The new economics for industry, government, education587 cited
  • 1986Implementing routine and radical innovations470 cited
  • 2000Management of technology : the key to competitiveness and wealth creation334 cited
  • 2002Cultures that support product-innovation processes313 cited
  • 2001Total quality management304 cited
  • 1996Journal of business forecasting234 cited
  • 1991Lila: An Inquiry into Morals227 cited
  • 1965Quality control principles, practice and administration182 cited
  • 2001From Continuous Improvement to Continuous Innovation

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103 cited

Cited by

  • 2012Leadership sagacity and its relationship with individual creative performance and innovation26 cited
  • 2007Selecting quality management and improvement initiatives: case studies of industries in Thailand16 cited