The Impact of the Interaction between Context Variables and Enterprise Resource Planning Systems on Organizational Performance: A Case Study from a Transition Economy

Abstract

The authors investigated how enterprise resource planning systems are implemented and employed in a transition economy. Specifically, a longitudinal case study was conducted to investigate the fit between context variables that is, variables describing the organizational factors and the business environment, and the enterprise resource planning system, and the impact of this fit on organizational performance. It is shown how the case company’s enterprise resource planning system substitutes management techniques, facilitates strategy formulation, and implementation, thus significantly improving organizational performance.

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