Business Process Re‐engineering

Roger Maull · Stephen J. Childe

192 citations0/0 files storedInternational Journal of Service Industry Management

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Business Process Modeling and Analysis Organizational Change and Leadership Organizational Management and Change

Abstract

Investigates the current literature surrounding business process re‐engineering (BPR). Defines BPR and distinguishes between re‐engineering and other change programmes. Sets out a general approach to BPR and outlines the results from the application of this approach to the bank. This analysis of results includes an assessment of the applicability of the ICAM definition method, IDEF0, in helping companies implement BPR programmes.

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References

1992The machine that changed the world 2011The New Industrial Engineering: Information Technology and Business Process Redesign 1992Competing on capabilities: the new rules of corporate strategy.1991Business process improvement 1994Frameworks for Understanding Business Process Re‐engineering

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2011Transformational change and business process reengineering (BPR): Lessons from the British and Dutch public sector 1996Industrial dynamics modelling of supply chains 2001Decision by Objectives 1994Frameworks for Understanding Business Process Re‐engineering 1996Time compression and supply chain management ‐ a guided tour 2000Entrepreneurial action, innovation and business performance: the small independent business 2002A supply chain diagnostic methodology: determining the vector of change 2009The influence of business process management and some other CSFs on successful ERP implementation

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