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Cited by

• 2009A comprehensive model of customer trust in two retail stores191 cited
• 2005Consumer shopping value for retail brands155 cited
• 2000Retailing at century end: some challenges for management and research146 cited
• 2003The impact of retailer stockouts on whether, how much, and what to buy137 cited
• 2003A hierarchical Bayes model of choice between supermarket formats136 cited
• 2010Retrieving Unobserved Consideration Sets from Household Panel Data136 cited
• 2000The Sales-Marketing Interface in Consumer Packaged-Goods Companies: A Conceptual Framework126 cited
• 2003Towards a confirmatory model of retail strategy types: an empirical test of miles and snow126 cited
• 1998Consumer response to the preferred brand out‐of‐stock situation121 cited
• 2008Beyond promotion-based store switching: Antecedents and patterns of systematic multiple-store shopping115 cited
• 2006The Strategic Localization of Transnational Retailers: The Case of Samsung‐Tesco in South Korea111 cited
• 2002Dynamics in consumer response to product unavailability: do stock-out reactions signal response to permanent assortment reductions?109 cited
• 2006A dynamic segmentation approach for targeting and customizing direct marketing campaigns108 cited