The growing concept and uses of training needs assessment

Abstract

Purpose This paper aims to review the relevant literature on training needs assessment (TNA) with an objective to provide users/beneficiaries of TNA with the understanding of its growing concept, multiple uses (outcomes), and valuing these uses (antecedents). Design/methodology/approach To conduct the literature review on uses of TNA, the authors used the systematic search comprising four stages: selection of appropriate search terms such as training, needs assessment, needs analysis, training needs assessment, and training needs analysis; carrying out search in established databases such as EBSCOhost, Emerald, JSTOR, SpringerLink, and Wiley‐Blackwell; initial sample filtering (relevance‐based); and further sample filtering (access‐based). Based on this review, a conceptual framework for examining the forward and backward linkages between TNA and nine human resource management and development areas is proposed for further examination. Findings This paper highlights training plans, goal setting, employee development, managing change, career development, knowledge, skills, and attitude, learning motivation, cost effectiveness, and performance appraisal as nine major human resource management and development areas revealing different uses of TNA. This gives an appropriate place to the expanding view of TNA. Practical implications This paper offers important implications for human resource professionals. Their learning about multiple uses of TNA can help them attain comprehensive solutions of varied organisational problems. Originality/value This paper attempts to make a significant contribution towards understanding the growing concept of TNA by expanding the long‐established way of looking at it through increasing its potential effects and subsequently enhancing its purposes and uses for both training and non‐training initiatives.

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