Health plan-provider showdowns subside, but power could shift again.

Peter Gray · Salvatore Parise

108 citations0/0 files storedPubMed

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Healthcare Policy and Management Knowledge Management and Sharing Information Systems Theories and Implementation

Abstract

Many organizational innovations can be explained by the movement of ideas and information from one social context to another, "from where they are known to where they are not" (Hargadon 2002, p. 41). A relatively new technology, social bookmarking, is increasingly being used in many organizations (McAfee 2006), and may enhance employee innovativeness by providing a new, socially mediated channel for discovering information. Users of such systems create publicly viewable lists of bookmarks (each being a hyperlink to an information resource) and often assign searchable keywords ("tags") to these bookmarks. We explore two different perspectives on how accessing others’ bookmarks could enhance how innovative an individual is at work. First, we develop two hypotheses around the idea that quantity may be a proxy for diversity, following a well established literature that holds that the more information obtained and the larger the number of sources consulted, the higher the likelihood an individual will come across novel ideas. Next, we offer two hypotheses adapted from social network research that argue that the shape of the network of connections that is created when individuals access each others’ bookmarks can reflect information novelty, and that individuals whose networks bridge more structural holes and have greater effective reach are likely to be more innovative. An analysis of bookmarking system use in a global professional services firm provides strong support for the social diversity of information sources as a predictor of employee innovativeness, but no support that the number of bookmarks accessed matters. By extending the social networks literature to theorize the functionalities offered by social bookmarking systems, this research establishes structural holes theory as a valuable lens through which social technologies may be understood.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 108 citations exist upstream.

References

1973The Strength of Weak Ties 2003The Theory of Economic Development 2001Birds of a Feather: Homophily in Social Networks 2003The DeLone and McLean Model of Information Systems Success: A Ten-Year Update 1969The social psychology of organizing 2001Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 1990Architectural Innovation: The Reconfiguration of Existing Product Technologies and the Failure of Established Firms 2004Structural Holes and Good Ideas

Cited by

2020Social media, customer engagement, and sales organizations: A research agenda 2019Examining gender differences in people’s information-sharing decisions on social networking sites 2014Task-driven learning: The antecedents and outcomes of internal and external knowledge sourcing 2015An integrated model of innovation drivers for smaller software firms 2013Understanding social media business value, a prerequisite for social media selection

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.