Academic Libraries as Learning Spaces: Library Effectiveness and the User Experience

Charles Forrest

13 citations0/0 files storedGeorgia Library Quarterly

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Library Science and Information Literacy Library Science and Information Web and Library Services

Abstract

The article discusses the improvement of user experience in academic libraries. The implications of automation on the role of librarians and library staff are discussed. The success of libraries is measured in terms of their inputs, the activities they support and their outputs, such as circulation transactions and reference questions answered.

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1999The experience economy: work is theatre & every business a stage 2002Reliability and Structure of LibQUAL+ Scores: Measuring Perceived Library Service Quality

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2017User perceptions of education students with special reference to the quality of service at Walter Sisulu University Library, Butterworth, South Africa.

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