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Does internal quality management contribute to more control or to improvement of higher education?
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Does internal quality management contribute to more control or to improvement of higher education? (2011)Does internal quality management contribu…Quality Culture: understandings, boundaries and linkages (2008)Quality Culture: understandin…Transforming Quality Evaluation: Moving On (2007)Transforming Quality Evaluati…A framework for implementing TQM in higher education programs (2007)A framework for implementing …Transforming quality evaluation (2004)Transforming quality evaluati…Conceptualizing total quality management in higher education (2004)Conceptualizing total quality…Views from Below: Academics coping with quality (2002)Views from Below: Academics c…Quality assessment and institutional change: Experiences from 14 countries (2000)Quality assessment and instit…Feeding the Beast or Improving Quality?: Academics' perceptions of quality assurance and quality monitoring (2000)Feeding the Beast or Improvin…Department-level Cultures and the Improvement of Learning and Teaching (2000)Department-level Cultures and…The Rhetoric and Reality of Total Quality Management (1998)The Rhetoric and Reality of T…Total Quality in Higher Education (1994)Total Quality in Higher Educa…Defining Quality (1993)Defining QualityRefinement and reassessment of the SERVQUAL scale. (1991)Refinement and reassessment o…Academic Tribes and Territories: Intellectual Enquiry and the Cultures of Disciplines (1991)Academic Tribes and Territori…Academic tribes and territories (1989)Academic tribes and territori…Educational Organizations as Loosely Coupled Systems (1976)Educational Organizations as …The New Meaning of Educational Change (1991)Teaching and Learning Regimes: Implicit theories and recurrent practices in the enhancement of teaching and learning through educational development programmes (2002)Academics’ teacher identities, authenticity and pedagogy (2009)Redisciplining generic attributes: the disciplinary context in focus (2009)The New Meaning of Educational Change (2010)Exploring teachers' thinking (1987)What works?Evidence-based policy and practice in public services (2000)Fifteen Years of Quality in Higher Education (Part Two) (2010)The concepts of quality, quality assurance and quality enhancement (2015)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View and Empirical Examination (2003)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Rhetorical Strategies of Legitimacy (2005)Selections from the Prison Notebooks (2007)Supply chain management and quality management integration (2016)Unravelling quality culture in higher education: a realist review (2016)Reshaping the world order of higher education: the role and impact of rankings on national and global systems (2018)Selections from the prison notebooks (2020)Little Science, Big Science (1963)The Structure of Scientific Revolutions (1963)The characteristics of subject matter in different academic areas. (1973)Management as ideology: the case of ‘new managerialism’ in higher education (2005)Exploring causal relationships among teaching, cognitive and social presence: Student perceptions of the community of inquiry framework (2009)Developing undergraduate research and inquiry (2010)The Structure of Scientific Revolutions (1963)Systems thinking, systems practice (1982)The reflective institution: Assuring and enhancing the quality of teaching and learning (2001)Evaluation of the factors that determine quality in higher education: an empirical study (2010)Examining student satisfaction with higher education services (2010)The significance of disciplinary differences (1994)The indiscipline of tourism (1997)Regulation Inside Government (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)E-S-QUAL (2004)Organizational Information Requirements, Media Richness and Structural Design (1986)Quality Assurance in UK Higher Education: Issues of Trust, Control, Professional Autonomy and Accountability (2006)
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References

  • 1976Educational Organizations as Loosely Coupled Systems7,396 cited
  • 1991Refinement and reassessment of the SERVQUAL scale.3,947 cited
  • 1991Academic Tribes and Territories: Intellectual Enquiry and the Cultures of Disciplines2,729 cited
  • 1989Academic tribes and territories1,938 cited
  • 1993Defining Quality1,496 cited
  • 1998The Rhetoric and Reality of Total Quality Management909 cited
  • 2000Department-level Cultures and the Improvement of Learning and Teaching346 cited
  • 2004Transforming quality evaluation304 cited
  • 1994Total Quality in Higher Education303 cited
  • 2008Quality Culture: understandings, boundaries and linkages293 cited
  • 2007A framework for implementing TQM in higher education programs290 cited
  • 2000Feeding the Beast or Improving Quality?: Academics' perceptions of quality assurance and quality monitoring276 cited
  • 2004Conceptualizing total quality management in higher education263 cited
  • 2002Views from Below: Academics coping with quality259 cited
  • 2000Quality assessment and institutional change: Experiences from 14 countries195 cited
  • 2007

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Transforming Quality Evaluation: Moving On
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