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Tracing Genres through Organizations: A Sociocultural Approach to Information Design
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  • 2012Reassembling Technical Communication: A Framework for Studying Multilingual and Multimodal Practices in Global Contexts41 cited
  • 2012User Agency, Technical Communication, and the 19th-Century Woman Bicyclist38 cited
  • 2020Empirical Literature on the Business Pitch: Classes, Critiques and Future Trends37 cited
  • 2009Understanding Genre through the Lens of Advocacy: The Rhetorical Work of the Victim Impact Statement

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37 cited
  • 2016Found Things: Genre, Narrative, and Identification in a Networked Activist Organization36 cited
  • 2007Mobility and Composition: The Architecture of Coherence in Non-places35 cited
  • 2010A Rhetoric of Electronic Instruction Sets30 cited