Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

The human side of introducing total quality management

15 references·11 citing·38 second hop

FromToDepth

this work references cited by second hop

References

1995Total quality management as competitive advantage: A review and empirical study2,640 cited
1985What is total quality control the japanese way1,816 cited
1995Total Quality Management: Empirical, Conceptual, and Practical Issues1,630 cited
1999The relationship between total quality management practices and operational performance1,532 cited
2001TQM and innovation: a literature review and research framework417 cited
1994Total Quality Management and employee involvement: Are they compatible?225 cited
1999Employee Participation and Assessment of an Organizational Change Intervention130 cited
1995Factors affecting the implementation and success of TQM122 cited
2024Why Supervisors Resist Employee Involvement118 cited
1995Determinants of Quality Performance in High- and Low-Quality Plants89 cited
1994Introducing TQM74 cited
1987Employee Involvement: The Implications of Noninvolvement by Unions67 cited
2002A review and classification of total quality management research in Australia and an agenda for future research67 cited
1998Requirements for successful implementation of total quality management33 cited
1988Workplace Industrial Relations

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

17 cited

Cited by

2016Influence of human factors on organisational performance35 cited
2011Multinational enterprises in Australia: Two decades of international human resource management research reviewed35 cited
2013Quality management and employees' attitudes: an example from certified enterprises25 cited
2018The moderating effect of structural barriers on TQM-performance relationship in Egyptian service organizations21 cited
2012Does quality management drive labour flexibility?21 cited
2019An empirical framework for soft CSFs of TQM in Chinese manufacturing companies19 cited
2023TQM and sustainability: a study of the methods and CSFs of TQM for achieving sustainability19 cited
2010Entry barriers and industry rivalry14 cited
2012TQM and Organization Performance : The Mediation and Moderation Fit12 cited
2021The effects of HRM approach on quality management techniques and performance10 cited
2024The Role of Employees’ Attitude Towards Quality Improvement Through the Mediating Effect of Leadership1 cited