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Commercializing the Back Office at Lloyds of London: · Study

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ArticleCommercializing the Back Office at Lloyds of London:

Mary C. Lacity2004

Article2004

Commercializing the Back Office at Lloyds of London:

Mary C. Lacity · Leslie P. Willcocks

58 citations·0/0 files stored·European Management Journal

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Outsourcing and Supply Chain Management Information Technology Governance and Strategy Service and Product Innovation

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References

2003Not the usual suspects: How to use board process to make boards better 2002Building Competitive Advantage Through People 1996Waves of change: Business evolution through information technology 2003R&D comes to services. Bank of America's pathbreaking experiments.2001Global IT outsourcing: search for business advantage

Cited by

2009Managing business processes through outsourcing: a strategic partnering perspective 2009International outsourcing of information technology services: review and future directions 2017Review of the Empirical Business Services Sourcing Literature: An Update and Future Directions 2009Making the decision to outsource human resources 2008IS outsourcing – a strategic perspective 2014Critical Success Factors for Software Outsourcing Partnership (SOP): A Systematic Literature Review 2005Lessons from the Untold Success Story:2012The effects of partnership quality on business process outsourcing success in Malaysia: key users perspective

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Details

Year2004

Typearticle

Published2004-03-30

VenueEuropean Management Journal

ISSN-L0263-2373

Languageen

Citations58

Files0 public / 0

ShelfOutsourcing and Supply Chain Management

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doi10.1016/j.emj.2004.01.016

openalex_workW1513939923

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