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• 2017Multilingualism and Intercultural Communication: A South African perspective139 cited
• 2010The Determinants of Consumers’ Attitude Towards Advertising138 cited
• 2007Applying Traits Theory of Leadership to Project Management100 cited
• 2019The Effect of Local Wisdom-Based ELSII Learning Model on the Problem Solving and Communication Skills of Pre-Service Islamic Teachers96 cited
• 2008Negotiating Social Stigma Among Gay Asian Men73 cited
• 2014Supervisor–Subordinate Communication Competence and Job and Communication Satisfaction61 cited
• 2008Measuring team shared understanding using the analysis-constructed shared mental model methodology58 cited
• 2007A Social‐Cognitive Perspective on Team Functioning in Sport54 cited
• 2012Hypothetical Questions: A Comparative Analysis and Implications for “Applied” vs. “Basic” Conversation Analysis52 cited
• 2004Language rights, intercultural communication and the law in South Africa44 cited