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Statistical Thinking: Improving Business Performance
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  • 2002The Role of Statistical Design of Experiments in Six Sigma: Perspectives of a Practitioner85 cited
  • 2010Statistical Thinking and Methods in Quality Improvement: A Look to the Future72 cited
  • 2007An Overview of the Shainin System™ for Quality Improvement60 cited
  • 2017Big Data in Organizations and the Role of Human Resource Management55 cited
  • 2010Six Triumphs and Six Tragedies of Six Sigma42 cited
  • 2005Statistical thinking and its role for industrial engineers and managers in the 21st century41 cited
  • 2006World Class Applications of Six Sigma40 cited
  • 2004Success Factors in Managing Six Sigma Projects38 cited
  • 2012A framework for the selection of Six Sigma projects in services: case studies of banking and health care services in Taiwan33 cited
  • 2005Leading Business Improvement: a New Role for Statisticians and Quality Professionals25 cited
  • 2008Six Sigma Process And Its Impact On The Organizational Productivity20 cited
  • 2018Developing a strategic performance scoring system for healthcare nonprofit organisations17 cited

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