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Cited by

• 2002Learning to work in distributed global teams65 cited
• 1986Communication effectiveness of organizational mission statements54 cited
• 1993Competing values instruments for analyzing written and spoken management messages36 cited
• 2012Organizational and Supervisory Apology Effectiveness35 cited
• 1984Characteristics of Rejection Letters and their Effects on Job Applicants33 cited
• 1992How Writing Quality Influences Readers' Judgments of Résumés in Business and Engineering31 cited
• 1985How to Teach Ethics in a Basic Business Communication Class--Committee Report of the 1983 Teaching Methodology and Concepts Committee, Subcommittee 121 cited
• 2003Will Professional Communication Be the Death of Business Communication?15 cited
• 1996Ethics and teaching employment interviewing9 cited
• 2000Perception is the Thing: Presenting Variant Worldviews in the International Business Communication Classroom9 cited
• 1987The Current Quality of Written Correspondence: A Statistical Analysis of the Performance of 13 Industry and Organizational Categories8 cited
• 1988Increasing students' choice‐making consistency: The effect of decision rule‐use training6 cited