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The Paradoxes of Communicating Corporate Social Responsibility

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Corporate Social Responsibility Reporting Public Relations and Crisis Communication Corporate Social Responsibility and Sustainability

Abstract

This chapter contains sections titled: Words and Deeds in an Era of Transparency and Accountability: Mind the Gap The Communication Paradox: Mind the Gap Stages of Corporate Citizenship and Communications Strategies Tough Demands from Stakeholders Conclusion: Facing the Paradox of Communicating Corporate Responsibility References

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References

1979A Three-Dimensional Conceptual Model of Corporate Performance 1995A Stakeholder Framework for Analyzing and Evaluating Corporate Social Performance 2003Corporate Social and Financial Performance: A Meta-Analysis 2009Corporate responsibility and financial performance: the role of intangible resources 2000Corporate Social Performance As a Competitive Advantage in Attracting a Quality Workforce 2006Corporate social responsibility communication: stakeholder information, response and involvement strategies 2004Business Ethics: Corporate Responses to Scandal 2011Does it Pay to Be Good...And Does it Matter? A Meta-Analysis of the Relationship between Corporate Social and Financial Performance

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2019Reporting as a booster of the corporate social performance effect on corporate reputation 2021The paradoxical effects of communicating CSR activities: Why CSR communication has both positive and negative effects on the perception of a company’s social responsibility 2017Corporate social responsibility and stakeholders: Review of the last decade (2006–2015)2018Credible corporate social responsibility (CSR) communication predicts legitimacy

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