Who is offering a helping hand?

I.J. Hetty van Emmerik · Martin Euwema

36 citations0/0 files storedJournal of Managerial Psychology

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Job Satisfaction and Organizational Behavior Employee Performance and Management Personality Traits and Psychology

Abstract

Purpose This study aims to examine the relationships between personality and three types of OCBs (Organizational Citizenship Behaviors), and to test for the potential moderating effects of team leader effectiveness on the relationship between personality and OCBs. Design/methodology/approach Hypotheses were tested with data from 268 teachers of secondary schools and were analyzed using Zellner's seemingly unrelated regression. Findings The results indicate that extroverts and teachers open for experience engaged more in OCBs towards their school than introverts and teachers less open for experience do. Teachers that are more conscientious score higher on OCBs towards students. That fits with the idea that being conscientious is being careful and responsible. Teachers with introvert and neurotic personalities become more engaged in OCBs than extrovert and emotionally stable teachers do when they appreciate their team leader effectiveness. Research limitations/implications Although this study provided only partial support for the expected relationships between personality and OCBs, the results are notable for personnel selection. Further, several instances of the moderating role of team leader effectiveness were found. This indicates that leaders can encourage the engagement in OCBs, even in the case of thwarting personality characteristics. Originality/value The results of this study show some interesting similarities and differences concerning the different OCBs. For instance, openness to experience was related to OCBs towards the school and to OCBs towards team members, and the moderating role of team leader effectiveness acted in the same way for openness to experience and OCBs towards the school and towards team members.

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References

2000Intrinsic and Extrinsic Motivations: Classic Definitions and New Directions 1991THE BIG FIVE PERSONALITY DIMENSIONS AND JOB PERFORMANCE: A META‐ANALYSIS 2000Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research 1992The development of markers for the Big-Five factor structure.1992Normal personality assessment in clinical practice: The NEO Personality Inventory.1995A META‐ANALYTIC REVIEW OF ATTITUDINAL AND DISPOSITIONAL PREDICTORS OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR 2002Personality and leadership: A qualitative and quantitative review.1971A Path Goal Theory of Leader Effectiveness

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