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The performance impact of business process standardization

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References

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1,131 cited

2001Alignment Between Business and IS Strategies: A Study of Prospectors, Analyzers, and Defenders1,117 cited

Cited by

2018Ambidextrous IT capabilities and business process performance: an empirical analysis72 cited
2013The development of measures of process harmonization66 cited
2015Surveys in business process management – a literature review65 cited
2012The Impact of Business Process Complexity on Business Process Standardization59 cited
2022The connection between process complexity of event sequences and models discovered by process mining58 cited
2014The impact of business process management and applicant tracking systems on recruiting process performance: an empirical study55 cited
2014The transformation of people, processes, and IT in e-recruiting52 cited
2015Promotion and evolution of sustainability performance measurement systems from a perspective of business process management51 cited
2015Improving Manufacturing Performance by Standardization of Interprocess Communication46 cited
2015Factors that Determine the Extent of Business Process Standardization and the Subsequent Effect on Business Performance34 cited
2013The impact of external environmental on business process management and organizational performance33 cited
2010The performance impact of business process standardization: HR case study insights30 cited
2023Conceptualizing Business Process Standardization: A Review and Synthesis27 cited
2014Why Managers Tolerate Workarounds – The Role of Information Systems27 cited
2014The Business Value of Process Flexibility26 cited
2009Join the Standard Forces - Examining the Combined Impact of Process and Data Standards on Business Process Performance26 cited