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An Evaluation of Fast Food Restaurant Satisfaction

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References

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1993Customer satisfaction, customer retention, and market share2,151 cited
1945The People's Choice1,732 cited
1995The complex relationship between consumer satisfaction and brand loyalty1,064 cited
1992Measuring Customer Satisfaction: Fact and Artifact706 cited

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2014

Psychological Capital in the Quick Service Restaurant Industry: A Study of Unit-Level Performance

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