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Sustaining Process Improvement and Innovation In the Information Services Function: Lessons Learned at the Bose Corporation1
6 references·16 citing·45 second hop
Sustaining Process Improvement and Innovation In the Information Services Function: Lessons Learned at the Bose Corporation1 (1996)Sustaining Process Improvement and Innova…Strategies for Business Process Reengineering: Evidence from Field Studies (1995)Strategies for Business Proce…Business Reengineering at CIGNA Corporation: Experiences and Lessons Learned From the First Five Years1 (1994)Business Reengineering at CIG…A new American TQM: four practical revolutions in management (1994)A new American TQM: four prac…Reengineering the Corporation (1993)Reengineering the CorporationNeed radical innovation and continuous improvement? Integrate process reengineering and TQM (1993)Need radical innovation and c…Business process improvement (1991)Business process improvementIT-enabled organizational transformation: a structured literature review (2020)IT-enabled organizational tra…Process owners in business process management: a systematic literature review (2018)Process owners in business pr…From Project Management to Program Management: An Invitation to Investigate Programs Where IT Plays a Significant Role (2018)From Project Management to Pr…Embedding Knowledge Management into Business Processes (2017)Embedding Knowledge Managemen…Mediating effect of IT-enabled capabilities on competitive performance outcomes: An empirical investigation of ERP implementation (2015)Mediating effect of IT-enable…Information technology infrastructure, organizational process redesign, and business value: An empirical analysis (2010)Information technology infras…ICT‐enabled and process‐based change: an integrative roadmap (2010)ICT‐enabled and process‐based…An investigation of the relationships between organizational factors, business process improvement, and ERP success (2007)An investigation of the relat…A handbook‐based methodology for redesigning business processes (2006)A handbook‐based methodology …The state of business process reengineering: a search for success factors (2004)The state of business process…Understanding senior management’s behavior in promoting the strategic role of IT in process reengineering: use of the theory of reasoned action (2003)Understanding senior manageme…The influence of software developers’ creative style on their attitudes to and assimilation of a software process innovation (2003)The influence of software dev…E-government: a special case of ICT-enabled business process change (2003)E-government: a special case …Advances in Mobile Commerce Technologies (2003)Advances in Mobile Commerce T…Business process reengineering and performance improvement (2002)Business process reengineerin…A model for implementing BPR based on strategic perspectives: an empirical study (2002)A model for implementing BPR …Reengineering Work: Don’t Automate, Obliterate (1990)Information technology and organizational learning: a review and assessment of research (2000)From Questions to Answers: Reviewing Organizational Learning Research (2004)Information Technology and Organizational Learning: An Investigation of Exploration and Exploitation Processes (2007)The New Industrial Engineering: Information Technology and Business Process Redesign (2011)Reengineering the corporation: A manifesto for business revolution (1993)A research agenda for investigation of product innovation in the financial services sector (2005)Modelling non-functional requirements of business processes (2006)Means Of Achieving Business Process Management Success Factors (2009)The Discovery of Grounded Theory: Strategies for Qualitative Research. 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(1995)A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation1 (2000)Information technology and organizational capabilities: A longitudinal study of the apparel industry (2012)Information systems for collaborating versus transacting: Impact on manufacturing plant performance in the presence of demand volatility⋆ (2013)Business process modelling challenges and solutions: a literature review (2014)The Nature of the Firm (1937)Knowledge of the Firm, Combinative Capabilities, and the Replication of Technology (1992)Information Integration or Process Integration? How to Achieve Interoperability in Administration (2004)Strategic management a stakeholder approach (2010)Exploring the complexities of e‐government implementation and diffusion in a developing country (2011)Towards a comprehensive understanding of digital government success: Integrating implementation and adoption factors (2020)The Capabilities of Market-Driven Organizations (1994)Market, Hierarchy, and Trust: The Knowledge Economy and the Future of Capitalism (2001)What Stakeholder Theory is Not (2003)Cutting Corners and Working Overtime: Quality Erosion in the Service Industry (2001)The factor structure of customer satisfaction (2002)The promise and limits of private power: promoting labor standards in a global economy (2014)Business Process Change and Organizational Performance: Exploring an Antecedent Model (1997)A knowledge‐focused perspective on the diffusion and adoption of complex information technologies: the BPR example (2000)Business process reengineering: critical success factors in higher education (2007)An exploration towards a production theory and its application to construction (2000)Performance management in construction: a conceptual framework (2001)A taxonomy for selecting global supply chain strategies (2006)
this work references cited by second hop

References

  • 1993Reengineering the Corporation2,520 cited
  • 1991Business process improvement552 cited
  • 1994A new American TQM: four practical revolutions in management253 cited
  • 1994Business Reengineering at CIGNA Corporation: Experiences and Lessons Learned From the First Five Years1232 cited
  • 1993Need radical innovation and continuous improvement? Integrate process reengineering and TQM201 cited
  • 1995Strategies for Business Process Reengineering: Evidence from Field Studies125 cited

Cited by

  • 2003E-government: a special case of ICT-enabled business process change148 cited
  • 2010Information technology infrastructure, organizational process redesign, and business value: An empirical analysis101 cited
  • 2003The influence of software developers’ creative style on their attitudes to and assimilation of a software process innovation95 cited
  • 2002Business process reengineering and performance improvement87 cited
  • 2004The state of business process reengineering: a search for success factors79 cited
  • 2003Understanding senior management’s behavior in promoting the strategic role of IT in process reengineering: use of the theory of reasoned action79 cited
  • 2002A model for implementing BPR based on strategic perspectives: an empirical study77 cited
  • 2007An investigation of the relationships between organizational factors, business process improvement, and ERP success

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50 cited
  • 2015Mediating effect of IT-enabled capabilities on competitive performance outcomes: An empirical investigation of ERP implementation43 cited
  • 2018From Project Management to Program Management: An Invitation to Investigate Programs Where IT Plays a Significant Role43 cited
  • 2018Process owners in business process management: a systematic literature review39 cited
  • 2010ICT‐enabled and process‐based change: an integrative roadmap38 cited
  • 2020IT-enabled organizational transformation: a structured literature review36 cited
  • 2006A handbook‐based methodology for redesigning business processes35 cited
  • 2003Advances in Mobile Commerce Technologies34 cited
  • 2017Embedding Knowledge Management into Business Processes34 cited