Evaluation Strategies for Communicating and Reporting: Enhancing Learning in Organizations

Abstract

Preface Acknowledgements 1. Introduction Individual Learning Group Learning Organizational Learning Learning Approach to Evaluation Organization of the Book 2. Understanding and Planning for Effective Communicating and Reporting Purposes of Communicating and Reporting Timing Audiences Individual, Group, and Organizational Learning Overview of Communicating and Reporting Formats and Options Developing a Communicating and Reporting Plan Summary 3. Communicating and Reporting Strategies to Facilitate Learning Making Contents Easy to Assimilate Short Written Communications Interim Reports Final Reports Executive Summaries Newsletters, Bulletins, Briefs, and Brochures News Media Communications Web Site Communications Summary 4. Communicating and Reporting Strategies to Maximize Learning Potentially Interactive Formats Fully Interactive Formats Summary 5. Creative Forms of Communicating and Reporting Photography Cartoons Poetry Drama Summary 6. Additional Considerations for Communicating and Reporting Communicating and Reporting for Diverse Audiences Communicating Negative Findings Integrating Quantitative and Qualitative Evaluation Developing Recommendations Multisite Evaluations Summary 7. Issues and Opportunities for Evaluation Practice Breadth and Depth of Skills Evaluators Need Evaluator Roles Time for Collaboration Misinterpretation/Misuse of Findings Organizational Readiness for Evaluation Parting Thought Appendix A: Key Terms Appendix B: Summary of Chapter 3 Implementation Tips, Guidelines, and Cautions Appendix C: Summary of Chapter 4 Implementation Tips, Guidelines, and Cautions Appendix D: Summary of Chapter 5 Implementation Tips and Cautions Appendix E: Summary of Chapter 6 Implementation Tips and Cautions References Index About the Authors

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