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Developing internal crisis communication

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2019Exploring crisis communication in the internal context of an organization: Examining moderated and mediated effects of employee-organization relationships on crisis outcomes80 cited
2020Educating Students With Disabilities During the COVID-19 Pandemic: Lessons Learned From Commerce Independent School District80 cited
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2016Internal crisis communication75 cited
2020Activating constructive employee behavioural responses in a crisis: Examining the effects of pre‐crisis reputation and crisis communication strategies on employee voice behaviours71 cited
2015Struggling with internal crisis communication: A balancing act between paradoxical tensions63 cited
2021Guest editorial: Internal communication during the COVID-19 pandemic60 cited
2015Trust and Brand Recovery Campaigns in Crisis: Findus Nordic and the Horsemeat Scandal59 cited
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2016A State of Emergency in Crisis Communication an Intercultural Crisis Communication Research Agenda57 cited
2016Exploring internal crisis communication in multicultural environments56 cited
2019Crisis perceptions, relationship, and communicative behaviors of employees: Internal public segmentation approach50 cited
2023Exploring the impacts of internal crisis communication on tourism employees insights from a mixed-methods study48 cited
2019The Big Idea of Employees as Strategic Communicators in Public Relation42 cited