Pursuing Evidence‐Based Crisis Communication

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Public Relations and Crisis Communication Disaster Management and Resilience Communication Studies and Media

Abstract

This chapter contains sections titled: An Evidence-Based Approach to Crisis Communication Crisis Communication Research: The Foundation The Future of Crisis Communication Research Conclusion References

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References

1983Culture's Consequences: International Differences in Work-Related Values.2004Corporate social responsibility and consumers' attributions and brand evaluations in a product–harm crisis 2002Helping Crisis Managers Protect Reputational Assets 2000Impact of Product-Harm Crises on Brand Equity: The Moderating Role of Consumer Expectations 2006Is there Such a thing as “Evidence-Based Management”?2006Hard Facts, Dangerous Half-Truths, and Total Nonsense: Profiting From Evidence-Based Management 1996Communication and Attributions in a Crisis: An Experimental Study in Crisis Communication 2006Attribution Theory as a guide for post-crisis communication research

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2019Applying Situational Crisis Communication Theory to Sports: Investigating the Impact of Athlete Reputational Crises on Team Perception 2018Towards measuring internal crisis communication 2017The indigenization of crisis response strategies in the context of China 2013A Comparative Study of Crisis Consultancies Between Singapore and Denmark: Distant Cousins of the Same Destiny?2023

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