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Factors Affecting the Use of E-Services from User Perspectives: A Case Study of Al-Balqa' Applied University
9 references·1 citing·53 second hop
Factors Affecting the Use of E-Services from User Perspectives: A Case Study of Al-Balqa' Applied University (2013)Factors Affecting the Use of E-Services f…Developing a Scale to Measure the Perceived Quality of an Internet Shopping Site (PQISS) (2014)Developing a Scale to Measure…Measuring the Quality of E-Service: Scale Development and Initial Validation (2009)Measuring the Quality of E-Se…An Empirical Study of Factors That Influence the Extent of Deployment of Electronic Commerce for Small- and Medium-Sized Enterprises in Australia (2006)An Empirical Study of Factors…Customer perceptions of e‐service quality in online shopping (2005)Customer perceptions of e‐ser…E-service quality expectations: A case study (2003)E-service quality expectation…Determining and assessing the determinants of e‐service operations (2003)Determining and assessing the…An Empirical Investigation of the Determinants of User Acceptance of Internet Banking (2003)An Empirical Investigation of…A service quality framework for Web-based information systems (2003)A service quality framework f…Dimensions of Equality (2001)Dimensions of EqualityMeasurement of e-services quality: an empirical study of University of Bahrain (2018)Measurement of e-services qua…Structural equation modeling in practice: A review and recommended two-step approach. 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this work references cited by second hop

References

  • 2005Customer perceptions of e‐service quality in online shopping1,320 cited
  • 2014Developing a Scale to Measure the Perceived Quality of an Internet Shopping Site (PQISS)774 cited
  • 2003An Empirical Investigation of the Determinants of User Acceptance of Internet Banking349 cited
  • 2009Measuring the Quality of E-Service: Scale Development and Initial Validation191 cited
  • 2003Determining and assessing the determinants of e‐service operations175 cited
  • 2001Dimensions of Equality100 cited
  • 2003E-service quality expectations: A case study90 cited
  • 2003A service quality framework for Web-based information systems63 cited
  • 2006An Empirical Study of Factors That Influence the Extent of Deployment of Electronic Commerce for Small- and Medium-Sized Enterprises in Australia55 cited

Cited by

  • 2018Measurement of e-services quality: an empirical study of University of Bahrain22 cited

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