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Love and Satisfaction Drive Persistent Stickiness: Investigating International Tourist Hotel Brands
16 references·13 citing·33 second hop
Love and Satisfaction Drive Persistent Stickiness: Investigating International Tourist Hotel Brands (2013)Love and Satisfaction Drive Persistent St…Emotional Brand Attachment and Brand Personality: The Relative Importance of the Actual and the Ideal Self (2011)Emotional Brand Attachment an…Brand Love (2011)Brand LoveSatisfaction: a behavioral perspective on the consumer (2010)Satisfaction: a behavioral pe…Destination Competitiveness: An Analysis of Determinant Attributes (2010)Destination Competitiveness: …Brand Attachment and Brand Attitude Strength: Conceptual and Empirical Differentiation of Two Critical Brand Equity Drivers (2010)Brand Attachment and Brand At…Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)Brand Experience: What Is It?…The Evolution of Loyalty Intentions (2006)The Evolution of Loyalty Inte…Some antecedents and outcomes of brand love (2006)Some antecedents and outcomes…The tourist experience (2005)The tourist experienceThe Ties That Bind: Measuring the Strength of Consumers’ Emotional Attachments to Brands (2005)The Ties That Bind: Measuring…Adult attachment: theory, research, and clinical implications (2005)Adult attachment: theory, res…Narrative Processing: Building Consumer Connections to Brands (2004)Narrative Processing: Buildin…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?A Secure Base: Clinical Applications of Attachment Theory (1998)A Secure Base: Clinical Appli…Marketing for Hospitality and Tourism (1995)Marketing for Hospitality and…Airline CSR and Quality Attributes as Driving Forces of Passengers’ Brand Love: Comparing Full-Service Carriers with Low-Cost Carriers (2023)Airline CSR and Quality Attri…Consumer Perceived Service Quality and Purchase Intention: Two Moderated Mediation Models Investigation (2022)Consumer Perceived Service Qu…The role of brand love on bank customers' perceptions of corporate social responsibility (2021)The role of brand love on ban…The Loyalty Program for Our Self-Esteem: The Role of Collective Self-Esteem in Luxury Hotel Membership Programs (2021)The Loyalty Program for Our S…The Effects of Employer Branding on Value Congruence and Brand Love (2021)The Effects of Employer Brand…Does brand love matter to casual restaurants? A multi-group path analysis (2021)Does brand love matter to cas…#ILoveLondon: An exploration of the declaration of love towards a destination on Instagram (2021)#ILoveLondon: An exploration …Investigating emotional commitment towards a region and a hotel brand (2020)Investigating emotional commi…Enhancing customer-brand relationship by leveraging loyalty program experiences that foster customer-brand identification (2020)Enhancing customer-brand rela…Bridging the gap between branding and sustainability by fostering brand credibility and brand attachment in travellers’ hotel choice (2019)Bridging the gap between bran…The differential effect of cognitive and emotional elements of experience quality on the customer-service provider’s relationship (2018)The differential effect of co…The impact of other customer perception on consumer-brand relationships (2017)The impact of other customer …Consumer-brand relationships’ development in the mobile internet market: evidence from an extended relationship commitment paradigm (2016)Consumer-brand relationships’…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Possessions and the Extended Self (1988)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)CB-SEM vs PLS-SEM methods for research in social sciences and technology forecasting (2021)Advances in Consumer Research (2025)Patterns of Attachment: A Psychological Study of the Strange Situation (1978)A Paradigm for Developing Better Measures of Marketing Constructs (1979)The Commitment-Trust Theory of Relationship Marketing (1994)Customer Engagement (2011)Brand Community (2001)Brand authenticity: An integrative framework and measurement scale (2014)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Understanding Customer Experience Throughout the Customer Journey (2016)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)The Customer Relationship Management Process: Its Measurement and Impact on Performance (2004)Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Naturalistic inquiry (1985)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Drivers of consumer–brand identification (2012)The role of brand love in consumer‐brand relationships (2013)Understanding the Relationships between Tourists’ Emotional Experiences, Perceived Overall Image, Satisfaction, and Intention to Recommend (2015)Attachments beyond infancy. (1989)Adult attachment representations, parental responsiveness, and infant attachment: A meta-analysis on the predictive validity of the Adult Attachment Interview. (1995)Attachment Theory and Affect Regulation: The Dynamics, Development, and Cognitive Consequences of Attachment-Related Strategies (2003)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Tourism image, evaluation variables and after purchase behaviour: inter-relationship (2001)Destination Competitiveness: Determinants and Indicators (2003)Social Media in Tourism and Hospitality: A Literature Review (2013)
this work references cited by second hop

References

  • 1999Whence Consumer Loyalty?7,319 cited
  • 2010Satisfaction: a behavioral perspective on the consumer6,042 cited
  • 1999Whence Consumer Loyalty?4,891 cited
  • 2009Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty?4,414 cited
  • 1998A Secure Base: Clinical Applications of Attachment Theory3,391 cited
  • 2005The Ties That Bind: Measuring the Strength of Consumers’ Emotional Attachments to Brands2,713 cited
  • 2010Brand Attachment and Brand Attitude Strength: Conceptual and Empirical Differentiation of Two Critical Brand Equity Drivers2,294 cited
  • 2006Some antecedents and outcomes of brand love2,282 cited
  • 1995Marketing for Hospitality and Tourism1,885 cited
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  • 2004Narrative Processing: Building Consumer Connections to Brands1,397 cited
  • 2011Emotional Brand Attachment and Brand Personality: The Relative Importance of the Actual and the Ideal Self1,328 cited
  • 2005The tourist experience886 cited
  • 2005Adult attachment: theory, research, and clinical implications838 cited
  • 2006The Evolution of Loyalty Intentions787 cited
  • 2010

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Destination Competitiveness: An Analysis of Determinant Attributes
763 cited

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  • 2021#ILoveLondon: An exploration of the declaration of love towards a destination on Instagram148 cited
  • 2016Consumer-brand relationships’ development in the mobile internet market: evidence from an extended relationship commitment paradigm58 cited
  • 2018The differential effect of cognitive and emotional elements of experience quality on the customer-service provider’s relationship57 cited
  • 2021The role of brand love on bank customers' perceptions of corporate social responsibility49 cited
  • 2022Consumer Perceived Service Quality and Purchase Intention: Two Moderated Mediation Models Investigation39 cited
  • 2021Does brand love matter to casual restaurants? A multi-group path analysis39 cited
  • 2021The Effects of Employer Branding on Value Congruence and Brand Love38 cited
  • 2020Enhancing customer-brand relationship by leveraging loyalty program experiences that foster customer-brand identification38 cited
  • 2019Bridging the gap between branding and sustainability by fostering brand credibility and brand attachment in travellers’ hotel choice35 cited
  • 2017The impact of other customer perception on consumer-brand relationships34 cited
  • 2020Investigating emotional commitment towards a region and a hotel brand29 cited
  • 2021The Loyalty Program for Our Self-Esteem: The Role of Collective Self-Esteem in Luxury Hotel Membership Programs15 cited
  • 2023Airline CSR and Quality Attributes as Driving Forces of Passengers’ Brand Love: Comparing Full-Service Carriers with Low-Cost Carriers13 cited