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• 2014A generic model for integration of Quality, Environment and Safety Management Systems113 cited
• 2013Conception of a flexible integrator and lean model for integrated management systems83 cited
• 2018A systematic approach to root cause analysis using 3 × 5 why’s technique64 cited
• 2013Using the ITIL Process Reference Model for Realizing IT Governance: An Empirical Investigation52 cited
• 2015Exercising power in asymmetric relationships: The use of private rules48 cited
• 2016Information quality in design process documentation of quality management systems46 cited
• 2015Quality Management and Corporate Social Responsibility45 cited
• 2015A Structured Methodology for Measurement Development38 cited
• 2017Stabilizing production ramp-up by modeling uncertainty for product design verification using Dempster–Shafer theory27 cited
• 2016METHOD FOR ANALYSIS AND PREDICTION OF DWELL TIMES AT STOPS IN LOCAL BUS TRANSPORTATION16 cited
• 2019Designing an Information Retrieval System in the Archival Subdivision of Higher Educational Institutions2 cited