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• 2011A set of principles for conducting critical research in information systems297 cited
• 1991A paradigmatic analysis of contemporary schools of IS development216 cited
• 2014Beyond the organizational ‘container’: Conceptualizing 21st century sociotechnical work178 cited
• 2002e-collaboration: the reality of virtuality149 cited
• 2005Socio-Theoretic Accounts of IS: The Problem of Agency142 cited
• 2007Citizen Participation and engagement in the Design of e-Government Services: The Missing Link in Effective ICT Design and Delivery135 cited
• 2010Exploring the importance of citizen participation and involvement in e‐government projects115 cited
• 2005A critical approach to evaluation114 cited
• 2001Effects of intra‐group conflict on packaged software development team performance94 cited
• 2014Public e-service development: Understanding citizens' conditions for participation86 cited
• 2007Participating in Synchronous Online Education80 cited
• 2002Interaction, transformation and information systems development – an extended application of Soft Systems Methodology62 cited
• 2000Beneath the surface of organizational processes58 cited
• 1991Project risk action management