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Measurement of productivity of professional services
16 references·15 citing·33 second hop
Measurement of productivity of professional services (1999)Measurement of productivity of profession…Productivity, R&D, and the Data Constraint (1998)Productivity, R&D, and the Da…Strategic Management of Professional Service Firms (1997)Strategic Management of Profe…Managing the Professional Service Firm (1997)Managing the Professional Ser…Scale, Scope, and Spillovers: The Determinants of Research Productivity in Drug Discovery (1996)Scale, Scope, and Spillovers:…Towards a Classification of Service Processes (1992)Towards a Classification of S…Output Measurement in the Service Sectors (1992)Output Measurement in the Ser…Malmquist Indices of Productivity Growth during the Deregulation of Norwegian Banking, 1980-89 (1992)Malmquist Indices of Producti…Intelligent Enterprise: A Knowledge and Service Based Paradigm for Industry (1992)Intelligent Enterprise: A Kno…A Conceptual Model of Service Quality (1988)A Conceptual Model of Service…Mobilizing Invisible Assets (1987)Mobilizing Invisible AssetsProductivity and R&D at the Firm Level (1981)Productivity and R&D at the F…Issues in Assessing the Contribution of Research and Development to Productivity Growth (1979)Issues in Assessing the Contr…ON GOODS AND SERVICES (1977)ON GOODS AND SERVICESThe Economic Implications of Learning by Doing (1971)The Economic Implications of …The Economic Implications of Learning by Doing (1962)The Economic Implications of …The Measurement of Productive Efficiency (1957)The Measurement of Productive…Governing public sector use of external management consultancy—beyond client procurement and consultant professionalization (2024)Governing public sector use o…When purchasing professional services supports innovation (2016)When purchasing professional …Knowledge management implementation in Indian automobile ancillary industries (2016)Knowledge management implemen…Service production process: implications for service productivity (2014)Service production process: i…Organizational learning networks that can increase the productivity of IT consulting companies. A case study for ERP consultants (2013)Organizational learning netwo…Exploring the impact of high performance work systems in professional service firms: A practices-resources-uses-performance approach. (2013)Exploring the impact of high …Synchronicity and alignment of productivity: the real value from Service Science? (2012)Synchronicity and alignment o…The active client: The boundary-spanning roles of internal consultants as gatekeepers, brokers and partners of their external counterparts (2011)The active client: The bounda…Construction Productivity Measures for Innovation Projects (2011)Construction Productivity Mea…The impact of e‐business on capital productivity (2010)The impact of e‐business on c…Determinants and performance effects of the allocation of ownership rights in consulting firms (2008)Determinants and performance …An evaluation of office productivity measurement (2007)An evaluation of office produ…Concept of Productivity in Service Sector (2005)Concept of Productivity in Se…Managing intellectual capital in a professional service firm: exploring the creativity–productivity paradox (2003)Managing intellectual capital…Knowledge management at Ernst & Young UK: getting value through knowledge flows (2000)Knowledge management at Ernst…Technical Change and the Aggregate Production Function (1957)Endogenous Technological Change (1989)Endogenous Technological Change (1990)Information Technology As A Factor Of Production: The Role Of Differences Among Firms (1995)Information Technology and Productivity: A Review of the Literature (1996)Technological Change and the Environment (2000)Factors Affecting the Cost of Airplanes (1936)Rational Expectations and the Theory of Price Movements (1961)Increasing Returns and Long-Run Growth (1986)On the mechanics of economic development (1988)A framework linking intangible resources and capabiliites to sustainable competitive advantage (1993)Capabilities, business processes, and competitive advantage: choosing the dependent variable in empirical tests of the resource‐based view (2003)IT competency and firm performance: is organizational learning a missing link? (2003)Fear of Exploitation and Fear of Contamination: Impediments to Knowledge Transfer in Mergers between Professional Service Firms (2001)Organization and Inequality in a Knowledge Economy (2006)Knowledge-Based Innovation: Emergence and Embedding of New Practice Areas in Management Consulting Firms (2007)An Organizational Learning Framework: From Intuition to Institution (1999)Tacit Knowledge, Organizational Learning and Societal Institutions: An Integrated Framework (2000)Effects of problem-based learning: a meta-analysis (2003)Growth in Cities (1992)International R&D spillovers (1995)Sources, Procedures, and Microeconomic Effects of Innovation (2000)Interactive innovation in financial and business services: The vanguard of the service revolution (1990)What we should know about knowledge-intensive business services (2008)Services Trade and Policy (2010)Formulation and estimation of stochastic frontier production function models (1977)Measuring the efficiency of decision making units (1978)Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis (1984)The Origins of Endogenous Growth (1994)The Economic Performance of Regions (2003)Market Size in Innovation: Theory and Evidence from the Pharmaceutical Industry (2004)The Burden of Knowledge and the “Death of the Renaissance Man”: Is Innovation Getting Harder? (2008)Fifty Years of Empirical Studies of Innovative Activity and Performance (2010)
this work references cited by second hop

References

  • 1957The Measurement of Productive Efficiency16,116 cited
  • 1962The Economic Implications of Learning by Doing7,200 cited
  • 1971The Economic Implications of Learning by Doing6,605 cited
  • 1979Issues in Assessing the Contribution of Research and Development to Productivity Growth4,228 cited
  • 1987Mobilizing Invisible Assets1,924 cited
  • 1996Scale, Scope, and Spillovers: The Determinants of Research Productivity in Drug Discovery1,389 cited
  • 1992Intelligent Enterprise: A Knowledge and Service Based Paradigm for Industry1,078 cited
  • 1977ON GOODS AND SERVICES840 cited
  • 1998Productivity, R&D, and the Data Constraint679 cited
  • 1997Managing the Professional Service Firm661 cited
  • 1992Output Measurement in the Service Sectors605 cited
  • 1992Malmquist Indices of Productivity Growth during the Deregulation of Norwegian Banking, 1980-89597 cited
  • 1988A Conceptual Model of Service Quality579 cited
  • 1992Towards a Classification of Service Processes524 cited
  • 1997Strategic Management of Professional Service Firms511 cited
  • 1981Productivity and R&D at the Firm Level

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

468 cited

Cited by

  • 2003Managing intellectual capital in a professional service firm: exploring the creativity–productivity paradox109 cited
  • 2011The active client: The boundary-spanning roles of internal consultants as gatekeepers, brokers and partners of their external counterparts96 cited
  • 2007An evaluation of office productivity measurement70 cited
  • 2005Concept of Productivity in Service Sector50 cited
  • 2016When purchasing professional services supports innovation44 cited
  • 2011Construction Productivity Measures for Innovation Projects43 cited
  • 2014Service production process: implications for service productivity41 cited
  • 2013Exploring the impact of high performance work systems in professional service firms: A practices-resources-uses-performance approach.37 cited
  • 2010The impact of e‐business on capital productivity28 cited
  • 2008Determinants and performance effects of the allocation of ownership rights in consulting firms27 cited
  • 2000Knowledge management at Ernst & Young UK: getting value through knowledge flows26 cited
  • 2013Organizational learning networks that can increase the productivity of IT consulting companies. A case study for ERP consultants23 cited
  • 2016Knowledge management implementation in Indian automobile ancillary industries20 cited
  • 2012Synchronicity and alignment of productivity: the real value from Service Science?13 cited
  • 2024Governing public sector use of external management consultancy—beyond client procurement and consultant professionalization12 cited