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I. INTRODUCTION. 1. What Is Organizational Behavior? Understanding What the Field Is All About. II. INDIVIDUAL BEHAVIOR. 2. Social Perception and Learning. 3. Personality, Feelings, and Stress. 4. What Motivates People to Work? 5. Work-Related Attitudes: Prejudice, Job Satisfaction, and Organizational Commitment. III. GROUP BEHAVIOR. 6. Interpersonal Behavior in the Workplace. 7. Joining Up and Fitting In: Socialization and Career Development. 8. Organizational Communication. 9. Group Dynamics and Teamwork. 10. Making Decisions in Organizations. IV. ORGANIZATIONAL PROCESSES. 11. The Quest for Leadership. 12. Culture, Creativity, and Innovation. 13. Designing Effective Organizations. 14. Managing Organizational Change: Strategic Planning and Organizational Development. Index.
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