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Demographic influences on behaviour
16 references·6 citing·46 second hop
Demographic influences on behaviour (2008)Demographic influences on behaviourDiffusion of Innovations 1 (2019)Diffusion of Innovations 1Consumer patronage and risk perceptions in Internet shopping (2003)Consumer patronage and risk p…Technology Infusion in Service Encounters (2000)Technology Infusion in Servic…Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)Self-Service Technologies: Un…A Cross-National Investigation into the Individual and National Cultural Antecedents of Consumer Innovativeness (1999)A Cross-National Investigatio…Paradoxes of Technology: Consumer Cognizance, Emotions, and Coping Strategies (1998)Paradoxes of Technology: Cons…Gender Differences in the Perception and Use of E-Mail: An Extension to the Technology Acceptance Model1 (1997)Gender Differences in the Per…Consumer evaluations of new technology-based self-service options: An investigation of alternative models of service quality (1996)Consumer evaluations of new t…A Model of Perceived Risk and Intended Risk-Handling Activity (1994)A Model of Perceived Risk and…Measuring Service Quality: A Reexamination and Extension (1992)Measuring Service Quality: A …A Test of Services Marketing Theory: Consumer Information Acquisition Activities (1991)A Test of Services Marketing …SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Measuring the Involvement Construct (1985)Measuring the Involvement Con…The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)The Experiential Aspects of C…Learned helplessness in humans: Critique and reformulation. (1978)Learned helplessness in human…Coefficient Alpha and the Internal Structure of Tests (1951)Coefficient Alpha and the Int…E-BANKING: URGENSI ASPEK TRUST DI ERA E-SERVICE (2015)E-BANKING: URGENSI ASPEK TRUS…Understanding challenges of qualitative research: rhetorical issues and reality traps (2012)Understanding challenges of q…Relationships between desired attributes, consequences and purchase frequency (2012)Relationships between desired…Customer intention to adopt a fee‐based advisory model (2012)Customer intention to adopt a…Investigating factors influencing the adoption of e-learning : Saudi students’ perspective (2011)Investigating factors influen…Academic publications on innovation management in banks (1998–2008): A research note (2011)Academic publications on inno…Culture's Consequences: International Differences in Work-Related Values. 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Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior1 (2000)Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)The Theory of Buyer Behavior (1971)Structure and Functions of Fantasy (1974)An Information Processing Theory of Consumer Choice (1979)Consumer perceived value: The development of a multiple item scale (2001)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)A Theory of Social Comparison Processes (1954)Society and the Adolescent Self-Image (1965)Generalized expectancies for internal versus external control of reinforcement. 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(1979)The Pittsburgh sleep quality index: A new instrument for psychiatric practice and research (1989)The theory of planned behavior (1991)Judgment under Uncertainty: Heuristics and Biases (1975)Judgment Under Uncertainty: Heuristics and Biases. (1984)Prospect theory: An analysis of decision under risk (1988)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Predicting e-services adoption: a perceived risk facets perspective (2003)Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model (2004)The Strength of Weak Ties (1973)Diffusion of innovations. (2003)User Acceptance of Information Technology: Toward A Unified View1 (2003)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)
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References

  • 1951Coefficient Alpha and the Internal Structure of Tests43,892 cited
  • 2019Diffusion of Innovations 137,320 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1992Measuring Service Quality: A Reexamination and Extension10,646 cited
  • 1982The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun8,274 cited
  • 1978Learned helplessness in humans: Critique and reformulation.7,117 cited
  • 1985Measuring the Involvement Construct6,012 cited
  • 2000Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters2,906 cited
  • 1997Gender Differences in the Perception and Use of E-Mail: An Extension to the Technology Acceptance Model12,227 cited
  • 1994A Model of Perceived Risk and Intended Risk-Handling Activity2,037 cited
  • 1996Consumer evaluations of new technology-based self-service options: An investigation of alternative models of service quality1,628 cited
  • 2000Technology Infusion in Service Encounters1,551 cited
  • 1991A Test of Services Marketing Theory: Consumer Information Acquisition Activities1,550 cited
  • 2003Consumer patronage and risk perceptions in Internet shopping1,412 cited
  • 1998

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Paradoxes of Technology: Consumer Cognizance, Emotions, and Coping Strategies
1,307 cited
  • 1999A Cross-National Investigation into the Individual and National Cultural Antecedents of Consumer Innovativeness1,281 cited
  • Cited by

    • 2012Understanding challenges of qualitative research: rhetorical issues and reality traps73 cited
    • 2012Relationships between desired attributes, consequences and purchase frequency23 cited
    • 2012Customer intention to adopt a fee‐based advisory model14 cited
    • 2015E-BANKING: URGENSI ASPEK TRUST DI ERA E-SERVICE12 cited
    • 2011Academic publications on innovation management in banks (1998–2008): A research note12 cited
    • 2011Investigating factors influencing the adoption of e-learning : Saudi students’ perspective9 cited