Phenomenography: A relational approach to research on information needs, seeking and use

Abstract

The paper discusses phenomenography with a view to showing how such research may provide\ndifferent insights into information needs, seeking and use than cognitive or constructivist\napproaches. Some distinguishing features are pointed out as regards the research focus on\nphenomena as experienced by users and on variation of experiences. The epistemological stance of\nphenomenography is emphasized with reference to phenomenology. The concept of experience is\nexamined. Examples from two LIS research projects illustrate empirical research designs,\ninterpretations and outcomes of a relational approach. The conclusions are that a\nphenomenographic approach may contribute new insights to the objects of research and offer\nsolutions to some of the problems connected with empirical research within the framework of the\ncognitive viewpoint.

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