Performance measurement and management frameworks

Neetu Yadav · Mahim Sagar

110 citations0/0 files storedBusiness Process Management Journal

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Accounting and Organizational Management Quality and Supply Management Information Technology Governance and Strategy

Abstract

Purpose The purpose of this paper is to provide an integrated framework of performance management area showcasing research trends in performance measurement and management frameworks developed and discussed by revisiting the literature of the last two decades – from 1991 to 2011.

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References

1991Firm Resources and Sustained Competitive Advantage 2004Firm resources and sustained competitive advantage 1992The balanced scorecard : measures that drive performance 1999Cannibals with forks: the triple bottom line of 21st century business 1992The balanced scorecard--measures that drive performance.1994Competing for the Future 1996Using the balanced scorecard as a strategic management system 1995Performance measurement system design

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2018A state of the art and comparison of approaches for performance measurement systems definition and design 2015A Heuristic Model for Establishing Trade-Offs in Corporate Sustainability Performance Measurement Systems 2015Performance measurement choices in international joint ventures: What factors drive them?2019Designing performance measurement systems in nonprofit and public administration organizations 2018Strategic performance management system in uncertain business environment

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