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User Expectations and Rankings of Quality Factors in Different Web Site Domains
1 references·16 citing·49 second hop
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this work references cited by second hop

References

  • 1998Transforming Qualitative Information: Thematic Analysis and Code Development13,496 cited

Cited by

  • 2008The Influence of Website Characteristics on a Consumer's Urge to Buy Impulsively844 cited
  • 2004Development and validation of an instrument to measure user perceived service quality of information presenting Web portals654 cited
  • 2004Virtual Product Experience: Effects of Visual and Functional Control of Products on Perceived Diagnosticity and Flow in Electronic Shopping605 cited
  • 2004The impact of the online and offline features on the user acceptance of Internet shopping malls597 cited
  • 2006Investigating the effect of website quality on e-business success: An analytic hierarchy process (AHP) approach464 cited
  • 2007Success Factors for Destination Marketing Web Sites: A Qualitative Meta-Analysis427 cited
  • 2010User experience, satisfaction, and continual usage intention of IT398 cited
  • 2008Persuasive Design of Destination Web Sites: An Analysis of First Impression353 cited
  • 2011Cultural influence on consumers' usage of social networks and its' impact on online purchase intentions320 cited
  • 2009E‐consumer behaviour276 cited
  • 2004Dimensional hierarchy of retail website quality273 cited
  • 2003Internet users' perceptions of online service quality: a comparison of online buyers and information searchers249 cited

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  • 2006Comparing the effects of website quality on customer initial purchase and continued purchase at e-commerce websites219 cited
  • 2010The relationship between website quality, trust and price premiums at online auctions205 cited
  • 2015Perceived irritation in online shopping: The impact of website design characteristics203 cited
  • 2019Disentangling utilitarian and hedonic consumption behavior in online shopping: An expectation disconfirmation perspective201 cited