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Quality performance and organizational culture

16 references·16 citing·42 second hopsampled

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References

1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
1983Culture's Consequences: International Differences in Work-Related Values.15,062 cited
1992Corporate Culture and Performance3,389 cited
1983Corporate cultures: The rites and rituals of corporate life2,954 cited
1995Total quality management as competitive advantage: A review and empirical study2,640 cited
1995Total Quality Management: Empirical, Conceptual, and Practical Issues1,630 cited
1994DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS1,209 cited
1988Behavioral Norms and Expectations720 cited
1989The Organizational culture perspective719 cited
1988Culture Traits, Strength, and Organizational Performance: Moving Beyond “Strong” Culture521 cited
1997The business value of quality management systems certification. Evidence from Australia and New Zealand431 cited
1996Beyond Process: TQM Content and Firm Performance395 cited
1987Organization Change and Development342 cited
1993Measuring Normative Beliefs and Shared Behavioral Expectations in Organizations: The Reliability and Validity of the Organizational Culture Inventory336 cited
1992

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Corporate Culture and Organizational Symbolism

317 cited

1995Examining the organizational culture and organizational performance link238 cited

Cited by

20175S – a quality improvement tool for sustainable performance: literature review and directions131 cited
2003Factors affecting the relationship between total quality management and organizational performance131 cited
2019Quality Culture of Manufacturing Enterprises: A Possible Way to Adaptation to Industry 4.0103 cited
2015Understanding Total Quality Management in Context: Qualitative Research on Managers’ Awareness of TQM Aspects in the Greek Service Industry87 cited
2016Effect of TQM principles on performance of Indian SMEs: the case of automotive supply chain84 cited
2009Quality management practices80 cited
2010The relationship between total quality management and quality performance in the service industry: a theoretical model80 cited
2015Identification and prioritization of barriers to total quality management implementation in service industry73 cited
2016Organisational culture and quality management system implementation in Indonesian construction companies72 cited
2018A hybrid approach to achieve organizational agility70 cited
2012Total quality management in service sector: a literature review69 cited
20095 “S” and TQM status in Indian organizations67 cited
2011An interpretive structural modelling approach for modelling the practices of total quality management in service sector67 cited
2016The Impact of Technology Transfer Performance on Total Quality Management and Quality Performance66 cited
2004An investigation into Japanese 5‐S practice in UK industry65 cited
2012Implementing a quality management framework in a higher education organisation65 cited