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Multi‐dimensional nature of service innovation
16 references·16 citing·49 second hopsampled
Multi‐dimensional nature of service innovation (2011)Multi‐dimensional nature of service innov…Open R&D and open innovation: exploring the phenomenon (2009)Open R&D and open innovation:…On value and value co-creation: A service systems and service logic perspective (2008)On value and value co-creatio…The Era of Open Innovation (2003)The Era of Open InnovationTo Parcel or Not to Parcel: Exploring the Question, Weighing the Merits (2002)To Parcel or Not to Parcel: E…SOCIAL NETWORKS AND THE PERFORMANCE OF INDIVIDUALS AND GROUPS. (2001)SOCIAL NETWORKS AND THE PERFO…KNOWLEDGE TRANSFER IN INTRAORGANIZATIONAL NETWORKS: EFFECTS OF NETWORK POSITION AND ABSORPTIVE CAPACITY ON BUSINESS UNIT INNOVATION AND PERFORMANCE. (2001)KNOWLEDGE TRANSFER IN INTRAOR…Knowledge flows within multinational corporations (2000)Knowledge flows within multin…Embeddedness in the Making of Financial Capital: How Social Relations and Networks Benefit Firms Seeking Financing (1999)Embeddedness in the Making of…Moving Beyond Dyadic Ties: A Network Theory of Stakeholder Influences (1997)Moving Beyond Dyadic Ties: A …Managing Innovation: Integrating Technological, Market and Organizational Change (1997)Managing Innovation: Integrat…Innovation in services (1997)Innovation in servicesA framework for quality management research and an associated measurement instrument (1994)A framework for quality manag…Bootstrapping Goodness-of-Fit Measures in Structural Equation Models (1992)Bootstrapping Goodness-of-Fit…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …The Strength of Weak Ties (1973)The Strength of Weak TiesSimultaneous Factor Analysis in Several Populations (1971)Simultaneous Factor Analysis …The role of open innovation, hotel service quality and marketing strategy in hotel business performance (2022)The role of open innovation, …Consumer well‐being through engagement and innovation in higher education: A conceptual model and research propositions (2020)Consumer well‐being through e…Collaborative innovation and sustainability in the food supply chain- evidence from farmer producer organisations (2020)Collaborative innovation and …THE ANTECEDENTS OF DYNAMIC SERVICE INNOVATION CAPABILITIES: THE MODERATING ROLES OF MARKET DYNAMISM AND MARKET ORIENTATION (2019)THE ANTECEDENTS OF DYNAMIC SE…Service innovation and adoption in industrial markets: An SME perspective (2019)Service innovation and adopti…The place of waste: Changing business value for the circular economy (2018)The place of waste: Changing …Operationalisation of service innovation: a systems thinking approach (2017)Operationalisation of service…Modeling the impact of service innovation for small and medium enterprises: A system dynamics approach (2017)Modeling the impact of servic…Human capital, service innovation advantage, and business performance (2016)Human capital, service innova…Total quality management practices and performance outcomes in Spanish service companies (2015)Total quality management prac…ISO 9001 overall performance dimensions: an exploratory study (2015)ISO 9001 overall performance …Antecedents of Innovativeness in Technology‐Based Services (TBS): Peering into the Black Box of Entrepreneurial Orientation (2015)Antecedents of Innovativeness…The incremental and cumulative effects of dynamic capability building on service innovation in collaborative service organizations (2013)The incremental and cumulativ…Innovation orientations and their effects on business performance: contrasting small‐ and medium‐sized service firms (2013)Innovation orientations and t…Competitive product-service systems: lessons from a multicase study (2013)Competitive product-service s…Services networks: Concept and research agenda (2012)Services networks: Concept an…Review of Psychometric theory (2nd ed.). 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(1980)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)The Social Construction of Reality: A Treatise in the Sociology of Knowledge. (1967)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Foundations of social theory (1990)Network Structure and Knowledge Transfer: The Effects of Cohesion and Range (2003)The Network Paradigm in Organizational Research: A Review and Typology (2003)Exploratory Innovation, Exploitative Innovation, and Performance: Effects of Organizational Antecedents and Environmental Moderators (2006)DEVELOPING INNOVATION CAPABILITY IN ORGANISATIONS: A DYNAMIC CAPABILITIES APPROACH (2001)Open for innovation: the role of openness in explaining innovation performance among U.K. manufacturing firms (2005)Mission-oriented innovation policies: challenges and opportunities (2018)Beyond high tech: early adopters of open innovation in other industries (2006)Open innovation: State of the art and future perspectives (2010)Leveraging External Sources of Innovation: A Review of Research on Open Innovation (2013)
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References

  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1973The Strength of Weak Ties40,446 cited
  • 2002To Parcel or Not to Parcel: Exploring the Question, Weighing the Merits6,539 cited
  • 2001KNOWLEDGE TRANSFER IN INTRAORGANIZATIONAL NETWORKS: EFFECTS OF NETWORK POSITION AND ABSORPTIVE CAPACITY ON BUSINESS UNIT INNOVATION AND PERFORMANCE.4,265 cited
  • 1997Managing Innovation: Integrating Technological, Market and Organizational Change4,211 cited
  • 2000Knowledge flows within multinational corporations3,690 cited
  • 2008On value and value co-creation: A service systems and service logic perspective3,154 cited
  • 2003The Era of Open Innovation2,784 cited
  • 1997Moving Beyond Dyadic Ties: A Network Theory of Stakeholder Influences2,521 cited
  • 1971Simultaneous Factor Analysis in Several Populations2,051 cited
  • 1994A framework for quality management research and an associated measurement instrument1,968 cited
  • 1999Embeddedness in the Making of Financial Capital: How Social Relations and Networks Benefit Firms Seeking Financing1,938 cited
  • 2001SOCIAL NETWORKS AND THE PERFORMANCE OF INDIVIDUALS AND GROUPS.1,913 cited
  • 1992Bootstrapping Goodness-of-Fit Measures in Structural Equation Models1,827 cited

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  • 2009Open R&D and open innovation: exploring the phenomenon1,820 cited
  • 1997Innovation in services1,798 cited
  • Cited by

    • 2018The place of waste: Changing business value for the circular economy198 cited
    • 2020Collaborative innovation and sustainability in the food supply chain- evidence from farmer producer organisations149 cited
    • 2016Human capital, service innovation advantage, and business performance123 cited
    • 2019Service innovation and adoption in industrial markets: An SME perspective78 cited
    • 2015Total quality management practices and performance outcomes in Spanish service companies66 cited
    • 2017Modeling the impact of service innovation for small and medium enterprises: A system dynamics approach66 cited
    • 2017Operationalisation of service innovation: a systems thinking approach63 cited
    • 2013Competitive product-service systems: lessons from a multicase study61 cited
    • 2015Antecedents of Innovativeness in Technology‐Based Services (TBS): Peering into the Black Box of Entrepreneurial Orientation60 cited
    • 2013The incremental and cumulative effects of dynamic capability building on service innovation in collaborative service organizations55 cited
    • 2013Innovation orientations and their effects on business performance: contrasting small‐ and medium‐sized service firms52 cited
    • 2012Services networks: Concept and research agenda45 cited
    • 2015ISO 9001 overall performance dimensions: an exploratory study43 cited
    • 2020Consumer well‐being through engagement and innovation in higher education: A conceptual model and research propositions41 cited
    • 2022The role of open innovation, hotel service quality and marketing strategy in hotel business performance39 cited
    • 2019THE ANTECEDENTS OF DYNAMIC SERVICE INNOVATION CAPABILITIES: THE MODERATING ROLES OF MARKET DYNAMISM AND MARKET ORIENTATION31 cited