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Working the reference desk
4 references·1 citing·17 second hop
Working the reference desk (1998)Working the reference deskTraining For Library Service A Report Prepared For The Carnegie Corporation Of New York (2010)Training For Library Service …Reference and Information Services: An Introduction (1992)Reference and Information Ser…Introduction to reference work (1969)Introduction to reference workIntroduction to Reference Work (1944)Introduction to Reference WorkParaprofessionals at the Reference Desk (2000)Paraprofessionals at the Refe…Reference Service Standards, Performance Criteria, and Evaluation. (1986)Paraprofessionals at the Reference Desk. (1988)Patron Behavior in Libraries: A Handbook of Positive Approaches to Negative Situations (1997)Assessing the Training Program for New Graduate Assistants: One Institution's Experience (2019)Development, implementation and importance of an undergraduate peer research consultant program at the University of North Dakota’s Chester Fritz Library (2020)Teaching General Reference Work: The Complete Paradigm and Competing Schools of Thought, 1890-1990 (1992)The Reference Interview Revisited: Librarian-patron Interaction in the Virtual Environment (2005)The Three R's: Rapport, Relationship, and Reference (2009)Explaining User Satisfaction with Academic Libraries: Strategic Implications (1998)Organizational memory information systems: a transactive memory approach (2004)Environmental scanning: An application of information literacy skills at the workplace (2010)Assessing information quality of a community-based encyclopedia (2005)A framework for information quality assessment (2007)In Pursuit of Antiracist Social Justice: Denaturalizing Whiteness in the Academic Library (2015)Library Education: Its Past, Its Present, Its Future (2008)Practicums and Service Learning in LIS Education (2008)Education in librarianship (2018)
this work references cited by second hop

References

  • 1969Introduction to reference work261 cited
  • 1992Reference and Information Services: An Introduction160 cited
  • 2010Training For Library Service A Report Prepared For The Carnegie Corporation Of New York84 cited
  • 1944Introduction to Reference Work37 cited

Cited by

  • 2000Paraprofessionals at the Reference Desk9 cited

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