The Ethics Challenge in Public Service: A Problem-Solving Guide

Carol W. Lewis

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Public Policy and Administration Research Administrative Law and Governance Ethics in Business and Education

Abstract

Introduction: Ethics in the Public Service. ETHICAL RESPONSIBILITIES OF PUBLIC MANAGERS. What Is Important in Public Service? To Obey and Implement the Law. To Serve the Public Interest. To Take Individual Responsibility. TOOLS FOR PERSONAL DECISION MAKING. Finding Solid Ground: Ethical Standards and Reasoning. Strategies and Tactics for Managerial Decision Making. Understanding Who and What Matters: Stakeholder Analysis. ETHICS AND THE AGENCY. Designing and Implementing Codes. Ethics and the Boss. Building an Ethical Agency.

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