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An Integrated View of Service Innovation in Service Networks
16 references·2 citing·26 second hop
An Integrated View of Service Innovation in Service Networks (2011)An Integrated View of Service Innovation …Firm resources and sustained competitive advantage (2004)Firm resources and sustained …Understanding dynamic capabilities (2003)Understanding dynamic capabil…The dynamic resource‐based view: capability lifecycles (2003)The dynamic resource‐based vi…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Deliberate Learning and the Evolution of Dynamic Capabilities (2002)Deliberate Learning and the E…Value creation in E‐business (2001)Value creation in E‐businessStrategy and the Internet. (2001)Strategy and the Internet.What is strategy (2000)What is strategyDynamic capabilities: what are they? (2000)Dynamic capabilities: what ar…Dynamic capabilities and strategic management (1997)Dynamic capabilities and stra…The Capabilities of Market-Driven Organizations (1994)The Capabilities of Market-Dr…Strategic assets and organizational rent (1993)Strategic assets and organiza…Firm Resources and Sustained Competitive Advantage (1991)Firm Resources and Sustained …Exploration and Exploitation in Organizational Learning (1991)Exploration and Exploitation …Strategic Factor Markets: Expectations, Luck, and Business Strategy (1986)Strategic Factor Markets: Exp…Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Competitive Strategy: Techniq…Exploring Open Innovation Dynamics: Service and Delivery Interplay in Circular Economy (2024)Exploring Open Innovation Dyn…Retail service excellence: antecedents and consequences (2018)Retail service excellence: an…A resource‐based view of the firm (1984)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)The Impact of Corporate Sustainability on Organizational Processes and Performance (2014)The Theory of the Growth of the Firm (1995)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)The Theory of Economic Development (2003)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination (1998)Review: The Resource-Based View and Information Systems Research: Review, Extension, and Suggestions For Future Research1 (2004)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Prospect Theory: An Analysis of Decision under Risk (1979)The Nature of the Firm (1937)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Service-dominant logic: continuing the evolution (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)Understanding Customer Experience Throughout the Customer Journey (2016)A BEHAVIORAL MODEL OF RATIONAL CHOICE (1955)Prospect theory: An analysis of decision under risk (1988)Toward a knowledge‐based theory of the firm (1996)Asset Stock Accumulation and Sustainability of Competitive Advantage (1989)The cornerstones of competitive advantage: A resource‐based view (1993)Varieties of Capitalism (2001)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)
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References

  • 1991Firm Resources and Sustained Competitive Advantage48,209 cited
  • 2004Firm resources and sustained competitive advantage38,157 cited
  • 1997Dynamic capabilities and strategic management34,723 cited
  • 1991Exploration and Exploitation in Organizational Learning21,910 cited
  • 1980Competitive Strategy: Techniques for Analyzing Industries and Competitors16,592 cited
  • 2000Dynamic capabilities: what are they?14,950 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1993Strategic assets and organizational rent8,402 cited
  • 2002Deliberate Learning and the Evolution of Dynamic Capabilities6,953 cited
  • 1994The Capabilities of Market-Driven Organizations6,532 cited
  • 2000What is strategy5,834 cited
  • 2001Value creation in E‐business5,565 cited
  • 1986Strategic Factor Markets: Expectations, Luck, and Business Strategy5,527 cited
  • 2003Understanding dynamic capabilities5,311 cited
  • 2003The dynamic resource‐based view: capability lifecycles4,550 cited
  • 2001Strategy and the Internet.3,761 cited

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Cited by

  • 2018Retail service excellence: antecedents and consequences37 cited
  • 2024Exploring Open Innovation Dynamics: Service and Delivery Interplay in Circular Economy14 cited