Article2002

MEASURING SUSTAINED MANAGEMENT SUPPORT IN ERPIMPLEMENTATION PROJECTS: A GQM APPROACH

José Esteves · Joan Antoni Pastor-Collado · Josep Casanovas

26 citations0/0 files stored

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

ERP Systems Implementation and Impact Software Engineering Techniques and Practices Information Technology Governance and Strategy

Abstract

Some researchers have studied the critical success factors in ERP implementations, out of which sustained management support is cited as the most one. Up to this moment, there is not enough research on the management and operationalization of critical success factors within ERP implementation projects. This paper presents a proposal for monitoring sustained management support in ERP implementations. In order to develop a set of metrics for such a monitoring task, we have used the goals/questions/metrics approach. As a result, we propose a GQM preliminary plan with different metrics to monitor and control sustained management support while implementing an ERP system.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 26 citations exist upstream.

References

1991A three-component conceptualization of organizational commitment 1986Organizational commitment and psychological attachment: The effects of compliance, identification, and internalization on prosocial behavior.2001Critical factors for successful implementation of enterprise systems 1999Critical Issues Affecting an ERP Implementation 1991Executive Involvement and Participation in the Management of Information Technology 1987A Path Analysis of a Model of the Antecedents and Consequences of Organizational Commitment 2001Planning for ERP systems: analysis and future trend 1996Determinants of Commitment to Information Systems Development: A Longitudinal Investigation

Cited by

2008A review of literature on Enterprise Resource Planning systems 2014A framework for applying critical success factors to ERP implementation projects 2004A Comprehensive ERP Bibliography - 2000-2004

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.