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Making out and making do: how employees resist and make organisational change work through consent in a UK bank
16 references·1 citing·38 second hop
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References

  • 1984Case Study Research: Design and Methods81,948 cited
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  • 1996Writing Ethnographic Fieldnotes.5,150 cited
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  • 2013Discipline and Punish2,109 cited
  • 1955Patterns of Industrial Bureaucracy.1,735 cited
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  • 1999‘An assembly line in the head’: work and employee relations in the call centre808 cited
  • 2005Dialectics of leadership421 cited
  • 1997Resistance and Power in Organizations.394 cited
  • 2003Organizational Misbehaviour339 cited
  • 1999Beyond Happy Families: A Critical Reevaluation of the Control-Resistance-Identity Triangle297 cited
  • 1994Strategies of resistance: power, knowledge and subjectivity in the workplace269 cited
  • 2009“Just be yourself!”261 cited
  • 1995The New Workplace and Trade Unionism252 cited

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Cited by

  • 2019Exploring information technology-business alignment through stakeholder theory: a review of literature11 cited