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Introducing Psychological Research: Sixty Studies that Shape Psychology
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  • 2000Life Event Checklists: Revisiting the Social Readjustment Rating Scale after 30 Years219 cited
  • 2021How business customers judge customer success management49 cited
  • 2022What drives the implementation of customer success management? Antecedents of customer success management from suppliers' and customers' perspectives36 cited
  • 2018A typology of business usage center members35 cited
  • 2010Commentary: The seminal contribution of Richard LaPiere's attitudes vs actions (1934) research study6 cited

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