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ChapterEmotion and Organizing

Stephen Fineman2006

Chapter2006

Emotion and Organizing

Stephen Fineman

291 citations·0/0 files stored·SAGE Publications Ltd eBooks

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Emotional Labor in Professions Job Satisfaction and Organizational Behavior Management and Organizational Studies

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References

1967The Social Construction of Reality 2001The Authoritarian Personality 2017Human Nature and the Social Order 1993Emotional Labor in Service Roles: The Influence of Identity 1979The Reproduction of Mothering: Psychoanalysis and the Sociology of Gender 1948Experiences in Groups: I 1986The influence of positive affect and visual access on the discovery of integrative solutions in bilateral negotiation 1987Moments of Truth

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2007Exploring Emotion in Teaching: Emotional Labor, Burnout, and Satisfaction in Chinese Higher Education 2000Seeking Emotional Labor 2004‘People-work’: emotion management, stress and coping 2002Normalizing emotion in organizations 1999The Neglect and Importance of Emotion at Work 1998Emotion labor at 911: A case study and theoretical critique 2007

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Year2006

Typechapter

Published2006-01-01

VenueSAGE Publications Ltd eBooks

Languageen

Citations291

Files0 public / 0

ShelfEmotional Labor in Professions

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doi10.4135/9781446218556.n11

openalex_workW154749201

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Emotional Labour in Action: Navigating Multiple Involvements in the Beauty Salon

2005Locking Up Emotion: Moving Beyond Dissonance for Understanding Emotion Labor Discomfort The paper uses data from the author's dissertation, expertly advised by Dr. Stanley Deetz at the University of Colorado-Boulder. Earlier versions were presented at the annual meeting of the Western States Communication Association, 2004 and the International Communication Association, 2001.