Crisis Management and Strategic Orientation in Small and Medium‐Sized Enterprises ( SMEs ) in P eru, M exico and the U nited S tates

John A. Parnell

35 citations0/0 files storedJournal of Contingencies and Crisis Management

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Public Relations and Crisis Communication Disaster Management and Resilience Management and Organizational Practices

Abstract

This study addresses the link between management concern for organizational crises and competitive strategy in small and medium‐sized enterprises in Peru, Mexico and the United States. Surveys were completed by 270 Peruvian, 218 Mexican and 256 American managers. Strategic orientation in Peru did not mirror the broad pattern found in Mexico and in the United States. Levels of concern for crises were significantly higher in both Mexico and Peru than in the United States for 12 of 21 crises. The level of concern for crises tended to increase with management level more in Mexico and Peru than in the United States. Correlations between competitive strategy and crisis concern were significant in 26 of 126 instances.

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References

1991Firm Resources and Sustained Competitive Advantage 2004Firm resources and sustained competitive advantage 1993Cultures and Organizations: Software of the Mind.1978Organizational Strategy, Structure, and Process 1986Strategic Factor Markets: Expectations, Luck, and Business Strategy 1991Towards a dynamic theory of strategy 1999Ongoing Crisis Communication: Planning, Managing, and Responding 2001The internationalization and performance of SMEs

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