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Does employee-perceived reputation contribute to citizenship behavior?

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References

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2009Corporate responsibility and financial performance: the role of intangible resources

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2,251 cited

2000Media Reputation as a Strategic Resource: An Integration of Mass Communication and Resource-Based Theories1,696 cited

2000The Reputation QuotientSM: A multi-stakeholder measure of corporate reputation1,300 cited

Cited by

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2016Supervisory support climate and service-oriented organizational citizenship behavior in hospitality63 cited
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2021Tourism service providers’ physical attractiveness and customers’ service quality evaluation: is warmth or competence more important?56 cited
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2021Industry as Contexts or Theory? A Systematic and Meta-Analysis of Status and Directions of Organizational Citizenship Behaviors in Hospitality45 cited
2020Linking Organizational Virtuousness, Engagement, and Organizational Citizenship Behavior: The Moderating Role of Individual and Organizational Factors44 cited
2019A conceptual framework for identifying key employee branding dimensions: A study of hospitality industry43 cited
2020Boosting customer citizenship behavior through corporate social responsibility: does perceived service quality matter?43 cited