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Pengaruh Experiential Marketing Terhadap Pembelian Ulang Dengan Kepuasan Pelanggan Sebagai Variable Intervening di Breadtalk Surabaya Town Square
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Pengaruh Experiential Marketing Terhadap Pembelian Ulang Dengan Kepuasan Pelanggan Sebagai Variable Intervening di Breadtalk Surabaya Town Square (2014)Pengaruh Experiential Marketing Terhadap …Metode Penelitian Bisnis (2014)Metode Penelitian BisnisMetode Penelitian Bisnis (2012)Metode Penelitian BisnisMarketing Research (2008)Marketing ResearchMetode Riset Untuk Bisnis & Ekonomi (2003)Metode Riset Untuk Bisnis & E…Customer satisfaction and loyalty in online and offline environments (2003)Customer satisfaction and loy…Riset Pemasaran dan Perilaku Konsumen (2002)Riset Pemasaran dan Perilaku …Managing the Total Customer Experience (2002)Managing the Total Customer E…Differentiating Hospitality Operations via Experiences: Why Selling Services Is Not Enough (2002)Differentiating Hospitality O…A comparison of attitudinal loyalty measurement approaches (2002)A comparison of attitudinal l…Metode Kuantitatif : Teori Dan Aplikasi Untuk Bisnis Dan Ekonomi (2001)Metode Kuantitatif : Teori Da…Experiential marketing : how to get customers to sense, feel, think, act, and relate to your company and brands (1999)Experiential marketing : how …The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…Relationship marketing: Bringing quality, customer service and marketing together (1995)Relationship marketing: Bring…Marketing for Hospitality and Tourism (1995)Marketing for Hospitality and…Menejemen Pemasaran Modern (1990)Menejemen Pemasaran ModernA Two-Dimensional Concept of Brand Loyalty (1976)A Two-Dimensional Concept of …Prospect Theory: An Analysis of Decision under Risk (1979)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Prospect theory: An analysis of decision under risk (1988)Customer Value, Satisfaction, Loyalty, and Switching Costs: An Illustration From a Business-to-Business Service Context (2004)Customer engagement: the construct, antecedents, and consequences (2016)Digital marketing: A framework, review and research agenda (2016)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)Tourism image, evaluation variables and after purchase behaviour: inter-relationship (2001)Climate strength: a new direction for climate research. (2002)Stakeholder Theory: The State of the Art (2010)Destination Competitiveness: Determinants and Indicators (2003)Social Media in Tourism and Hospitality: A Literature Review (2013)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Customer loyalty in e-commerce: an exploration of its antecedents and consequences (2002)E‐satisfaction and e‐loyalty: A contingency framework (2003)Influence Analysis of Return on Assets (ROA), Return on Equity (ROE), Net Profit Margin (NPM), Debt To Equity Ratio (DER), and current ratio (CR), Against Corporate Profit Growth In Automotive In Indonesia Stock Exchange (2014)Effect of Training, Competence and Discipline on Employee Performance in Company (Case Study in PT. Asuransi Bangun Askrida) (2015)The Influence of Motivation, Work Discipline, and Compensation on Employee Performance (2021)Customer experience quality: an exploration in business and consumer contexts using repertory grid technique (2010)Development of a Scale to Measure Memorable Tourism Experiences (2010)Customer experience management: toward implementing an evolving marketing concept (2015)PENGARUH KUALITAS LAYANAN TERHADAP LOYALITAS NASABAH BANK SYARIAH DENGAN KEPUASAN NASABAH SEBAGAI VARIABEL INTERVENING (2017)Price, service quality and trust on online transportation towards customer satisfaction (2018)PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PT. RADEKATAMA PIRANTI NUSA (2019)Pengaruh media animasi terhadap hasil belajar dan motivasi belajar siswa materi sistem kelistrikan otomotif (2013)PENGARUH PENDIDIKAN KEWIRAUSAHAAN, SELF EFFICACY DAN LOCUS OF CONTROL PADA NIAT BERWIRAUSAHA (2016)Pengaruh Lingkungan Kerja, Kepuasan Kerja dan Beban Kerja Terhadap Kinerja Pegawai (2019)The theme park experience: An analysis of pleasure, arousal and satisfaction (2004)Understanding retail branding: conceptual insights and research priorities (2004)A descriptive model of the consumer co-production process (2007)
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References

  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 1995Marketing for Hospitality and Tourism1,885 cited
  • 2003Customer satisfaction and loyalty in online and offline environments1,560 cited
  • 2014Metode Penelitian Bisnis1,501 cited
  • 2012Metode Penelitian Bisnis1,214 cited
  • 1999Experiential marketing : how to get customers to sense, feel, think, act, and relate to your company and brands1,204 cited
  • 1976A Two-Dimensional Concept of Brand Loyalty1,140 cited
  • 2002Managing the Total Customer Experience1,061 cited
  • 1995Relationship marketing: Bringing quality, customer service and marketing together827 cited
  • 2002Riset Pemasaran dan Perilaku Konsumen695 cited
  • 2008Marketing Research523 cited
  • 2001Metode Kuantitatif : Teori Dan Aplikasi Untuk Bisnis Dan Ekonomi460 cited
  • 2003Metode Riset Untuk Bisnis & Ekonomi457 cited
  • 2002Differentiating Hospitality Operations via Experiences: Why Selling Services Is Not Enough375 cited
  • 1990Menejemen Pemasaran Modern346 cited
  • 2002A comparison of attitudinal loyalty measurement approaches

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